Lamplight Lounge

Mar 29th, 2024

March 20, 2024 6:30 pm reservation, seated downstairs. We had terrible service. The server did not check on us once in an hour. We later received our meals but we're not given any silverware and I had to flag down a host (?) to get some for our table. AFTER we received our dinner the server came out to tell us that our drinks (we ordered before dinner) would be out soon. At that point we would have just rather not had them. She didn't care about our table AT ALL until it was time for the check. This place was awful and the food was about what you'd get from Red Robin. The only positives about the service was the man who brought out our food was very nice and the hostess outside who you first check in with was very nice. Everything else about this experience was disappointing.
Mar 24th, 2024

The lobster nachos weren't amazing like how everyone raves about them. We had 5 people, 5 entrees, 2 had issues with them. One was a kid's meal that was supposed to be an allergy meal. The pasta that we ordered had a metal wire from a scrubber. We flagged a waitress and told her, she said she'd tell our waiter. Our waiter comes back with another pasta, but the pasta had goldfish on it, which is the part of the meal that has the allergen. He must not have realized this because he left it then he came back to ask if the first one had goldfish. He eventually returned with a third bowl of pasta. Another one of our entrees had a hair on it. I'm not sure how they cook things here but whenever our waiter came back with the replacement, it was very fast, so fast I'm not sure if they remade the dishes or if they just picked things out. Our waiter never really apologized or acknowledged the mistake other than taking off the charge for one of our meals, which was nice, although it was two things that were messed up. Food was just ok.
Mar 24th, 2024

Mar 23rd, 2024

Amazing service!! The food was delicious and came out hot and ready to eat!
Mar 22nd, 2024