Dr. David Campbell, DDS

I absolutely love Dr. Campbell.. Hands down the best dentist ever! Always gentle and patient.
Sep 4th, 2023

I am a Google Guide but today I was just a person in pain from a broken tooth. I have never been SO disappointed with a business as I am with this office. I scheduled an appointment for myself before going out of state to train, as I am a bodyguard and have been investing in myself with current, respectable training organizations. I called and spoke with a very nice female who took the time to listen to me and what I am going through. I expressed wanting to get the help I have needed for quite a while and she was very professional, knowledgeable and I thought I found the right Dental office as was referred to. I was told to call Wednesday evening September 7th, in the event someone would cancel for Thursday morning but was scheduled for Friday at 11am. I called Wednesday evening and spoke with a different female, possibly the receptionist and was told no one had cancelled and was offered to go in Thursday morning and sit in the lobby in the event a patient did not show up. I explained that I work 8 - 12 hour nights, 6 days a week and I would not have the energy to just sit and wait but that I would be willing to check in with her based on my energy level and would prefer to keep my Friday 11am appointment. I did not have the energy to go in Thursday morning because I was very busy at my night job and explained to ALL staff that I spoke with that I am also helping my Fiance watch her Frenchie because her mom is very ill in the hospital, going on 2 months now. I watch her Frenchie all day while she is with her Mom at the hospital all day. I walked in for my appointment on Friday morning at 11am and based on the female employees voice sitting at the desk it was the same person who offered me to sit and wait in the lobby on Thursday morning. She said, " you have no appointment today, I cancelled it and rescheduled you for Thursday at 9am" This was not the understanding of what was proposed or offered to me. Frustrated, I kept calm and listened to her. She continued by saying, "I had cancellations yesterday" (Thursday). On her own she decided to cancel my appointment. Additionally, she offered for me to sit and wait in the lobby from 11am until 1pm. So I left, what is the reason to try and inquire or ask someone who makes decisions on their own. I did not receive a call from the office or her to advise me of any options that arose for Thursday. She was expecting me to sit in the lobby on Thursday morning until what time. Even after I explained the entire situation to her. This is 100% Unprofessional, Inconsiderate, Inappropriate. To make her own decision for my appointment, not to mention I had expressed to both female emoyees I am in pain. My reviews, as I have been told have reached hundreds of people, I hope this helps others before someone else ends up in the same situation losing valuable time and in pain !
Jun 22nd, 2022

Very long wait todayLove Dr Campbell but 75 minute wait is too much
Jul 14th, 2021

my experience is To make my teeth be clean next appointment I want to have On Friday October 30th at 8:00
Mar 10th, 2021

I can't tolerate people wasting my time!  Who likes going to the dentist really? But I showed up early for a 10:00 appointment to replace fillings.Right now work is crazy but I managed to book things around this appointment. Although time is a constraint I gave myself 1.5 hours to do this. After sitting in the lobby 22 minutes after my appointment - I asked how much longer. The time buffer I gave myself is running out.I'm told it will be another 20 minutes! So 45 mins after my schedule time? Who runs a business like this? What's the point of me making an appointment it isn't honored? Time is my commodity and they just wasted it!No one had the decency to let me know what was going on Inhad to ask! I had to reschedule for a date two weeks later. I should say that this is a nee dentist. I've been to the office only 3 times, this visit makes it my third.  I noticed that they aren't rather lackadaisical in how they conduct business.I have always been on time and still had to wait at least 15 mins. After these  fillings I am finding myself a new dentist!
Feb 23rd, 2021