H&R Block

Karen Mehta is the best tax preparer ever.
Apr 3rd, 2024

It was my first time with H&R Block but definitely not my last..I will return every year.. It was more than I expected.
Apr 21st, 2023

Terrible..Crissy is her name.. The store manager at alpine can't even remember but she thinks I was there last year and stated she won't do my taxes because of my attitude. She literally kicked me out and refused to do my taxes. I was there 1 week prior to do a drop off and was given false information over the phone..so yes I did have an attitude when I confronted about being misinformed. But I guess it was last year and she remembered me and won't service me..so stupid. Good thing she's not that important..I can do my own taxes was just going a different route this year..oh well..sorry H&R block your store manager is loosing you customers.
Sep 15th, 2022

I went into the office to file taxes and asked questions before we started. The gals there were soooooo nice and helpful and it turned out that I didn't need to file this year. If I need to next year, I will be using their services.
Jul 3rd, 2022

In the past I have given this location a five star review, but unfortunately that was do to a singular person. Beverly performed my taxes for 4 years and she did so with absolute efficiency, professionalism, and attentiveness. She has since retired and this year another person, Karen, was assigned to my tax profile. I will admit that my case is unique because I currently live in another country and did not receive my second stimulus check (while living in the USA). Karen would not email me more than once a week, did not make efforts to keep me up to date with her progress, and consistently delayed her task in doing my taxes. I emailed her in early March and it is now September and she has completed my tax return. Her communication was slow and at times unproductive. I would no longer recommend that someone go to this location to find an agent to do their taxes. I would recommend that you find a tax agent who is not overburdened and who takes the time to communicate with you.
Mar 29th, 2022