World Market

Never order products from their website. They take your payment when they say the item has ‘shipped’ and will not provide any assistance with shipping issues. Horrible customer service.
Oct 15th, 2021

I chatted with a representative and Kaili just disconnected from the chat without fixing the problem.
Jul 23rd, 2021

DO NOT order furniture from this company. I've had a defective loveseat sitting for weeks now in my living room because they are too inept to come pick it up. Phone reps were rude, and so was the delivery company SEKO as well. BAD experience!
Jun 19th, 2021

I had an unbelievable experience at the lakewood CA store. What great deals I found. The service was superb. The employees were nice and I was greeted by the staff. I asked my cashier, Mari, if there were more world globes as the one I wanted to buy had some damage. Unfortunately it was the last one in that color (pink) but she asked if I would like for her manager to come by and offer a discount. I was so impressed by how well I was taken care of. The service is amazing. Way better compared to Home Goods by far!!! Please note your staff at tjat store are so warm and kind. Encourages me to come back more.
Dec 13th, 2020

Cost Plus was quick to accept my online order but when a problem occurred NO ONE is working. I've sent four emails with no response and been on hold with customer service three times. Each time I remained on hold for 46 through 52 minutes and the call was never picked up. I understand the problems during the pandemic but no response for over a week is ridiculous. And if customer service is closed then they should just say so but then they'd have to stop taking orders. We know that won't happen.
Nov 10th, 2020