Bayside Builders Group

EDIT: 2/12/24 ADDING .5 STARS TO ROUND UP TO 4 Over the past 10 days, Bayside Builder has been pretty eager to figure out a way to make us whole. Although we cannot get back the 4 months of unfinished work and 2 months of an unfinished door, ultimately we are happy with the final product of the deck. EDIT : 2/2/24 UPGRADING TO 3-STARS TLDR: They hired a better crew, rebuilt the deck and finally sealed the door. Overall we're glad the deck is up and it looks good, we're glad that they were responsive but it doesnt give back the 4 months of inconvenience of an unsealed door in the bedroom during the winter, having to move our home office and having trash all over the back yard. After my review, someone from the main office contacted us and we (finally) started seeing some progress. The original 2 or 3 subcontractor teams were subpar and they hired a new team. This new team looked at the work and said almost everything was wrong including the size of the deck, the stability, how close it was to the property line -- it's a bit comical now that we think about it because it was so off they TORE DOWN the existing deck and redug new holes! It's like the past 4 months were all for nothing, except we still had gaps in the door. This new crew was 1000x better than the previous ones. They communicated and came each day they said they would (even in the rain!) and cleaned up after each day. They also looked at and followed the approved drawings without any intervention from us. It took them about 4 weeks from beginning to end due to some of the stormy weather we had. The new deck looks a lot better and feels more stable (no wobbly slats under our feet) and we finally got the door sealed up. If we had this crew from the start, I'm sure this project would have finished on time and I would be raving about what a great job they did. I'm thankful that Bayside Builder made good on their side of the contract and were responsive, I just wish this deck didn't have such an extended time frame. The unsealed sliding door for months was disruptive to sleep and our home office and it still bugs me that the door opens the wrong direction. --------- ORIGINAL REVIEW 1/2/24 I would not recommend Bayside Builders Group. We contacted them in August to build out a deck and they quoted 2 weeks to build out a deck and 1 week to install a door -- 3 weeks total finishing in September if we were to sign right away. They later said it will surely be done by mid/late October. We are now in January and still not done and the crew has not shown up for at least 3 weeks. In the beginning, they were very responsive and professional so we felt good about the decision. Now I've learned that this is not the case anymore. Here are just some of the issues we've had: - It took almost 2 months to dig the holes for the deck but they kept doing it wrong and the city inspector had to come out FIVE times in order to get approval on the holes they dug. It likely would have been 6 or 7 inspections if we didn't act like a secondary project manager telling them that their measurements were off. - After the foundation was poured they quickly built out the deck in less than a week, but they didn't finish and 1/4 of the deck was missing and to this day it's still missing some of the supporting slats. - The sliding door has been half installed for the last 1.5 WINTER months, with holes all around the door so there is rain/wind coming into the bedroom. - The expensive custom door they ordered for us opens in the wrong direction. They didn't consult with us on which way the door should slide open so now we're stuck with keeping it as-is or spending another $5K and time to get another door created (and who knows how long it will take to install a new one given the first door isn't even installed yet). - The crew seems to show up whenever they want to. We have received several messages that the crew is scheduled to come and they never show up and there is NO communication or response. I don't have enough fingers on my hand to count how many times this has happened.
Feb 24th, 2024

I recently hired Bayside Builders Group for a renovation project. They did a commendable job. The work was completed on time, and their attention to detail was impressive. I'm satisfied with their service.
Jan 11th, 2024

I had a decent amount of dry rot that needed repair so after contacting several businesses I went with Bayside Builders Group where I met Dan. He was very informative and responsive. The work was done quickly and well. I had questions about one repair and Dan said, "no problem, we will re-do that" and they did. Very satisfied with the outcome and the quick turnaround. Dan was very pleasant to work with and kept me up to date through the project.
Sep 18th, 2023

I recently hired Bayside Builders Group to replace my roof, and they did an outstanding job. The crew was professional, skilled, and efficient throughout the process. They arrived on time and completed the job within the estimated timeframe. The new roof looks fantastic and has already proven its durability during a heavy rainstorm. I was impressed with their clean-up after the project was finished, leaving no debris behind. I couldn't have asked for a better experience and highly recommend their roofing services.
Jul 25th, 2023

I do not recommend Bayside Builders Group of Alameda, CA (heretofore known as "the company") for your construction needs. Before discussing the problems that I had you should know that they offer discounts if you don't write a review. That alone should tell you something about the integrity of the company. Our construction project consisted of removal of old siding, and the installation of new insulation, sheathing, fiber cement siding, a couple of doors, a small window, and the repair and replacement of a rear staircase. Note that Bayside Builder's Group is a general contractor. They will hire subcontractors to do the work. While I had no problem with the subcontractor that we had, I found Bayside itself to be incompetent (lacking in construction knowledge, 6 weeks late in ordering critical materials), deceitful (lying about size of company, how quick the job could be completed, promising and not delivering on several items). I felt like I was being scammed on several occasions. All they want is for you to sign a vague contract so that they can later charge you more for everything that they previously said they could do for you. Very shady business practices.
Oct 25th, 2023