U-Haul Storage at S 40th Street

PROPERTY STOLEN from storage unit G-128. Do not store anything valuable, especially at the 40th St location, as there is no management on site. Don't let the security cameras fool you, as U-Haul refused to cooperate and turn over any video surveillance to Springdale police regarding my claim. There have been 3 different managers at the main location since my original claim was filed, and none would offer any assistance other than "just file a claim. That's why you purchased the monthly insurance". The Insurance company (Rep West) says it is the fault of U-Haul, so they won't pay the claim. U-Haul won't respond to requests from Springdale police, so I am missing property and stuck. Certainly smells of an INSIDE JOB. D. Horton
Oct 17th, 2023

Placing a lien on my old car after a day late adding $ 30 to my bill . I have heard they the thieves are an inside job at this place. Ill be removing my stuff from this facility and would recommend that no one keeps any valuable items in this storage - when moving in I heard horror stories of things being stolen from the panels being removed from the inside, out of view of the cameras. This location is not the best place to hold anything and they will not work with you. I can imaging that my automobile had been vandalized - hopefully not.
Oct 9th, 2023

Kinda cramped on the entrance but otherwise great storage units
Oct 1st, 2023

Very secure, clean storage facility. I was here with my brother who has a unit and was genuinely impressed with the facility.
Aug 19th, 2023

Mar 29th, 2023