Gusano's Pizza

Mar 28th, 2024

Mar 14th, 2024

Food was good. Customer service was terrible. I will not be returning because of so.
Mar 3rd, 2024

Just save your time and money, go to U.S. Pizza Co. Right down the road. I see why the ratings are dropping. Terrible service. Let me tell you about our experience. Me and my 8 month pregnant wife come in to eat, the restaurant has two other parties inside, not busy etc. we were sat right away, our beverages were brought quick. We placed an order for some bread sticks and some spinach dip nearly $20 already. When the waitress came to take out order, my wife requested the childs portion spaghetti...this is where it gets absolutely ridiculous. The waitress said no maam I cant put that in for you. I laughed a little and thought maybe shes being funny? Not at all! I said, well its a childs small portion right? Thats why its $6? Its a smaller portion. She said its not her rules just how it is and we couldnt order the dish. She gave us a minute to decide and check on her other table. When she returned I had to ask once more, why we couldnt order the small portion of pasta, since thats the only way to not have so much waste etc. my pregnant wife doesnt eat that large of a portion. The waitress said shes not under 12 ( which nowhere does it mention age restriction) just simply states childs portion spaghetti. I replied wow, this kind of blows my mind we cant order that. No sense in paying $13 for a plate of spaghetti that would be wasted!? I then said okay, well what if we just place this order to-go instead and Ill do a small pizza and we will do the childs spaghetti. To which she replies, well there is no proof you have a child...what!? You have got to be kidding me. Then she says I can just get my manager if that works for you, I replied yes but My wife just says we can go somewhere else, I dont like the service and the waitress just walks away. So we left, the hostess could obviously tell we were not treated right as she was sincere when we were leaving. My wife, already emotional from pregnancy, crying because the long week we have had trying to get moved into our new home. I assured her it was fine, they just have no respect for how they treat guests it seems like. We ended up going to U.S. pizza Co. Just up the street. Our waitress there could see our frustration and asked what was wrong, I didnt hesitate at all to tell her about our experience! Even the table next to us and the bar got a kick out of what happened! They said our best bet was to come here instead anyway, service has gone down there recently. To conclude we had a wonderful experience there, the staff was great! My wife got to order what she wanted, and we tipped our server $100 for great service and the fact she never once gave us a hard time about trying to order anything. Who pays for the dang food anyway when a childs portion is ordered!?! The adults. Shame on you Gusanos shame on you. The amount of disrespect, how you made us feel, how you treated us. You treated us poorly, not professional or courteous at all. We will do our best to let everyone know how you treat guests. Id love to know who owns this place! Wont be back
Jan 31st, 2024

I never ate inside and it was great, we ordered everything was hot and yummy thanks be back, just a little bit like Chicago's Pizza especially try the Stuffed yummy!!! Too
Jan 29th, 2024