Phil Wright Toyota

Tom Daahiell _{on Google}

Feb 10th, 2024

No high pressure to buy. They sell what want. Service is top notch, they only do what you want done, nothing else.

Scotty Hellums _{on Google}

Jan 23rd, 2024

Prices to high

tracy Ashcraft _{on Google}

Nov 14th, 2023

Adair was so kind and patient with me when I was in a bind! He was attentive to my grandma while I was looking at cars and was consistently making sure we knew we were taking care of! I'd recommend him to anyone that needed a new {or used} car.

Kevin Yerina _{on Google}

May 2nd, 2023

I was a regular customer until today went in for oil change 1 hour and 20 minutes later and 75 dollars for an oil change wow prices went up. Not going to visit here again or even purchase a vehicle had an excuse for very thing not sure why because it was an oil change and a car inspection aren't inspections the same regardless of the vehicle

Morgan _{on Google}

Aug 9th, 2023

Where to even begin?
I have been a regular service customer for going on a year at Phil Wright for my 4Runner. I have been trying to give grace, but after several poor experiences this is the result.
My first bad experience with them was being charged around $60 to tighten a bolt. I took my vehicle for an oil change and asked if they could look at my back windshield wiper not working and see if it was covered under a potential warranty claim. They never called to authorize repairs that were not covered under warranty and the only thing causing the malfunction was a bolt that needed tightening. I could have easily tightened it for free, but was charged $60 for them to tighten it back up. I let that one slide because mistakes happen.
Then fast forward to my next oil change. I book for an oil change and tire rotation. I didnt receive the tire rotation and I had a coupon for a free rotation and they originally didnt want to honor it because it didnt occur on the same day since they didnt book enough time, even though it was requested. They made this one right, but it was a huge inconvenience to get my vehicle to the dealership twice.
And lastly, I book for JUST an oil change. They were gracious enough to fit me in their schedule which I am very thankful for. But they rotated my tires and charged my fianc $73 for an oil change and non requested service. I had recently had my tires rotated due to needing a patch on a tire and did not need this service, but again instead of calling to confirm services, they just do the service and charge you.
Not to mention at some point in the past year, they managed to forget to put my valve stem caps back on my tires so those are missing as well and will be yet another cost I have incurred from them that is unnecessary.
I will be traveling for oil changes from now on to another dealership. If you use them, make sure to discuss pricing and be very thorough with what services you do want.