JCPenney Salon

I hate to give a negative review, but I have never been through a situation like this. In my life Ive had haircuts and highlights for over 40 years and it has always taken about 1.5 to 2 hours. I asked for a haircut, blow out and my usual blonde highlights framing my face, and throughout my hair. 5 hours later I left with an ok haircut and blowout but no blonde highlights!? I paid $200 (I also bought product) for a so-so haircut and NOT the highlights that asked for, and my upper forehead is stained. Lets just say Im sorry I didnt go to my usual place. I gave it a few days but no, not pleased with the hair or the very long experience that took up my whole Saturday
Feb 14th, 2024

Hong is our family's stylist. We love how she takes the needed time and attention for a great cut!
Feb 3rd, 2024

I've had a couple great experiences and a horrible one. Luckily the bad experience was just a hair cut, the girl didn't even try to style my hair during the blowout, it wasn't even dried all the way. I left looking worse than went I came in with a pony tail. Also felt so insecure leaving with my hair partially done. If I had plans right after this, I would have been very late, because I went straight home to make my hair look nice. If the gal would have spent half the time on my hair, that I paid to have cut and styled, as she did her own hair, I would have been happy and the $45 well spent. I will hesitate going back after this experience.
Nov 28th, 2023

Sep 13th, 2023

Worst haircut and color I have ever had. It took the woman 4 hours for a short haircut and color. She was obviously a student without supervision.
Mar 25th, 2023