Heartland Tax

Extreme lack of professionalism, do yourself a favor and take your business elsewhere.
Mar 5th, 2024

Have used Heartland Tax for several years. I highly remind them .
Feb 20th, 2024

Hartland tax service did my taxes last year and they were fast, accurate and very pleasant to sit down and work with me. i have just made an appointment to leave my taxes with them this year
Jan 11th, 2024

Floyd is THE ONLY person I trust with my taxes.
Feb 6th, 2023

Hi this is Crystal with Heartland Tax Service. This is the only way we are able to reply to the reviews on this page, because Google makes you pay for this service. There are 2 replies on here that have never been clients of ours. I think they are confusing us with Heartland Tax Solutions or Heartland Payroll Solutions. We are not affiliated with these companies. If you click on Mr. Odoms name, all of his other reviews are based in Virginia. We are based out of Little Rock, Arkansas. If Google would let us reply to the individual reviews, we could easily resolve the negative reviews. Regarding Mr. Shumate's review. If I remember correctly, he came in with additional information after Floyd had printed the tax return and had it ready for signatures. So, the original quote would not have included this information. We try our best not to allow this to happen, but occasionally the person may forget to tell us about a business, rentals, etc... when we have the first initial consultation. We are truly sorry if this caused any inconvenience. Regarding Mr. Smith, I am not aware of this specific incident, but I do know we always verify with the client the banking information, we even have you sign off on that information. With that being said, can accidents happen, absolutely, but we do our very best to prevent incidents like these. I am very sorry if this caused you any inconvenience. We do not generally rely on Google for new clients, we depend on word of mouth, but no one likes to have negative comments. Especially when 2 of them are not even to do with your company. I wish Google would allow businesses to defend or respond to these comments without hijacking us for money. Thank you to those that gave kind reviews, we value each one of you.
Dec 29th, 2022