Walmart Auto Care Centers

If I could have done the review with no stars I would have. We buy tires from this place and pay extra for road hazard and balance to get no service when needed. First time I came the so call tech couldnt find my info. today they mysteriously find info but no road hazard. Now Im just waiting 6 people came in behind me so I got pushed to the side while they wait on the other people.
Apr 5th, 2024

Sunday I went to purchase a battery for my vehicle, after the nice young guy assisted me on the correct size I needed and proceeded to wait in the waiting area. After about 20 minutes or so had laspe, I was asked to come out to my car with the hood open and was told I would need a fuse for my car and that it would not start, I'm like "WHAT"?? What are you talking about, well ma'am some times those things happens, fuses go out, I'm like "No!" my car was perfectly fine when I drove in, long story short, they did something to blow that fused in my car, they didn't even put the new battery I was purchasing, and they had to rig my car with a screw & wire just for it to stay started. Needless to say I will NOT BE GOING BACK THERE!!
Mar 28th, 2024

Mar 26th, 2024

Carl helped me jumpstart my battery in the front of the store parking lot and then I drove around so they could test the battery in the auto center. Carl was extremely personable and helpful. Additionally, I thought I had a warranty on my battery. Go to AutoZone, warranty had recently expired. I find a battery at Sams online. That was a mistake because Sams did not install the new battery correctly and my car was dead again that same night. It also took 30 + minutes for them to install when there was no other cars being serviced in the bay area. I told Carl that I would be back if I didnt get the warranty at AutoZone figured out, and thats what I should have done. Thank you Carl for your help, next time Ill request you!
Feb 24th, 2024

Dec 18th, 2023