Cost Plus Furniture

I love my sofa and they delivered right when they said.....excellent job....the 2 men that delivered worked really hard....need a raise
Apr 8th, 2024

Dec 27th, 2023

Customer service was excellent!!! Johnny Jolly went above and beyond from the time I walked into the store until my delivery within a few days. Thank you so much for the excellent customer service!!!
Sep 3rd, 2023

Cost Plus Furniture in North Little Rock has an outstanding selection within a spectrum of fair prices. I've been in several times for just the right couch and everyone I've encountered has been a pleasure to speak with. Johnny Jolly is a stand out salesman. He applies no pressure and truly wants you to be satisfied with your choices even if you buy elsewhere, but there's no need to go anywhere else. Not only is Johnny genuinely kind, but he operates with patience and integrity. I can't see how anyone could go wrong here between Johnny's conduct and the abundance of items and customizations. I intend to be a repeat customer for whatever my next purchase is.
Aug 1st, 2023

Go ANYWHERE ELSE! I used this place several times and was so happy that I told everyone to go here. Then I went to buy several pieces for my new house. I was trying to buy everything all at once so tried to only buy what was in stock. But I wanted different legs for the chairs so I paid $200 extra for legs that would come in later. No problem. They came to deliver everything and did not have the chairs. They said someone was supposed to call, they had not called but things happen and we would get the chairs soon. A few days turned into a couple of months but since I had paid, I really could not do anything so I figured it would be okay. The chairs finally arrived but they did not have the legs. Called back and went around and around until someone admitted they had not been ordered. Again, things happen. They said they would get them ordered. When they arrived, they were just the same freaking legs that were on the chair. Called again, they sent me to a manager at the LR location, supposedly over both locations. She said they were really busy, could she call me back. Never heard back. So now I paid $200 extra for the same chair legs. I will NEVER be back. I am the type of person that can look over mess ups, because things happen. But to make me responsible to call them to fix their multiple mistakes, I just don't have time for that.
Sep 18th, 2023