Akel's Carpet One Floor & Home

Trent at Akel's Carpet One in Maumelle was very knowledgeable and helpful in assisting me in the choice of carpet I needed for my condo. I was able to get the best carpet and premium pad for the best price. Trent's team that put in my carpet, David and another gentlemen were very thorough and professional and a pleasure to work with. I certainly appreciate Trent and all the others at Akel's, they went that extra mile for quality service and affordable prices. Thanks, Susan Y.
Jul 16th, 2023

A company can only be as good as their people. When you are making a decision, like carpeting your entire home, two things of importance come into play. First, the cost, am I getting great value for the product. Second, can you trust the team that is selling and installing the product. The answer is yes to both questions at Akel's Carpet. I have known Paul Rhodes since the early 90's at Aikel's, he knows the carpet industry, 30 plus years! Then he sends out the A-Team to install our carpet. David and Pablo worked hard for two days and finished strong, attention to every details, especially clean up. We trusted them in our home, they were professional so look no further than Aikel's if you need flooring products. Barry and Jeannie Steger Little Rock, AR.
May 3rd, 2023

They have a good selection but that's about the end of my satisfaction with Akel's. For starters: They require full payment for materials and labor up front before they will start the job. You have no recourse if the project doesn't go to plan. (ie: they don't show up, come back, clean up, quality work, etc, etc). Materials and half of the labor up front would make sense but paying the full cost of labor up front puts a lot of weight on Trust. If they don't trust you to pay when it's finished, maybe you shouldn't trust them to start. For me, there was no follow up from Akel's after the $19,000 project was finished. Second, they will assign you a project manager. If your project manager is out of the office on a day you need assistance with something they will give you the office hours of your project manager. Apparently they are not allowed to assist with another project managers project. We needed to return approximately $180 worth of quarter round and no one could do it but the project manager assigned to our project. But that's just my experience....
Apr 21st, 2023

Akels Carpet One replaced our education building flooring in three days. The quality and and craftsmanship are unmatched. Mr. Paul Rhodes and his crew are top notch. Dont hesitate to give them a call
Apr 7th, 2023

July 2022 Our first time visiting Akels on the Boulevard and so glad we did! Trent showed us what he had and worked a deal on some close out carpet for our bedroom replacement. It was beautiful and superior quality. Super nice guy to work with. 7/13/22- Yesterday, the installers came out, moved out our furniture, ripped up the old carpet & pad to haul off and installed our new flooring. They know their craft! They got straight to business. Excellent service in a timely manner. And our room looks beautiful! Their on my go-to list if/when we ever need flooring again. Thanks Akels!
Feb 4th, 2023