McBee's Coffee & Carwash

The young man was extremely helpful, polite, and mannerable!!!
Apr 8th, 2024

Apr 8th, 2024

My husband took his dodge ram doolie through this car wash. The gut guiding him in, said to back up and realign the truck. When he did this, he had trouble seeing to back up as the side mirrors had been folded in for the wash. As a result, his truck retained a huge dent in the passengers side which he did not even see until he got home. Upon returning to the business, to report the incident, he was told the person that caused the damage had been fired and we would be reimbursed for the truck to be fixed. We have been back to see them once, as there is no phone number, and were told that we would hear from them in a few days. That was a week ago. Am very displeased with the service.
Apr 5th, 2024

Apr 4th, 2024

Staff was friendly. Free coffee, air fresheners, and dash wipes were generously offered. Seems promising... Oh no, the carwash is not working? Bit concerning. Some hand waving from the barista seemed to "fix" it and I was prompted to enter. Flurry of activity around me as the car moves through the track, but the water, soap, and scrubbers don't seem to be hitting the car very often. I should have been angry but frankly I was impressed so much energy could be expended to no productive end. $20 and a few minutes later my car emerges mildly damp with pollen and dust smeared all over. Owner should shut down the wash, contact the equipment dealer, and reconfigure the equipment. There is a similar setup at Genesis Auto Wash in Little Rock that seems to be running fine, and has a team doing proper prewash (which I'd prefer to the coffee). OWNER: SOMETHING IS WRONG WITH THE WASH EQUIPMENT--FIX IT, LOSE THE COFFEE AND DO PREWASH BY HAND Edit in response to owner: A desk jockey in customer service cannot make this right. Owner needs to _personally visit the site_ with an equipment expert, watch the cars go through, and figure out why they are not getting washed.
Apr 5th, 2024