Hertz Car Rental - Sherwood - North Little Rock HLE

Scammed me. I had a car delivered to an FBO location. It was pouring down rain and I did not conduct an inspection. I rent over 50 cars a year and never had an issue so didnt think was a big deal. I returned the car and a month later received a bill for cracked windshield and scratch on the car. That did not happen during my rental. An employee told me privately the manager gets dinged if a car is damaged and they miss it. So, they pass it on to the next customer who rents it. Particularly if that customer buys the insurance. I feel this car had damage that was discovered too late and was passed on to me. Since this incident I have not rented from any Hertz location. Enterprise from now on. If theyre not available then Ill Uber. Update 06/08/2023. Have rented more than 30 times since this incident. Not once from Hertz. Stuck to my word. Enterprise or Uber. #neverHertz.
Jun 8th, 2023

Feb 3rd, 2023

Dec 20th, 2022

It's small and the options are limited in the parking is ridiculous if it's even slightly busy but they had a good attitude
Nov 3rd, 2022

Jul 20th, 2022