Bank of America Financial Center

Dont expect anyone to answer the phone or know anything about banking laws. If you come to deposit, withdraw, cash a check then you might be ok. You would think the door greeter could answer the phone. Then theres the 800 number that refuses to let you talk to a real person to complain. Seriously thinking of closing all of our accounts.
Mar 14th, 2024

20 years ago BoA hit me with overdrafts because my paycheck was deposited at 3pm and would not 'go in' until the following business day, meanwhile debits could continue to accrue over the weekend and I had several over draft fees, none of which were refunded and half my paycheck was gone. From that day until a week ago the few interactions I have had with BoA were very extremely hostile and negative. The people in jacksonville yelled at me like I was robbing the place because I would not show ID as I made a cash deposit for a friend. Anyway, had a very good experience with the McCain branch and I've been really happy with the financial services. I've opened a personal account and looking at opening a business account soon.
Jan 26th, 2024

Nov 12th, 2023

ALWAYS GREET US WITH A SMILE AND HAPPY TO ASSIST IN ANYWAY.. MAKES MY DAY BETTER..
Oct 26th, 2023

Quick and great service! Not sure why there was so many bad reviews. The service person even offer bottle of water! Thanks!
Jul 8th, 2023