Arvest Bank

My husband took $3500 to be deposited into the automatic teller machine and after he put the money know the machine shut down, restarted, and then came up saying out of order without depositing our money. He proceeded inside to find a person to help and the lady who helped him was very rude and said thats why I dont do that.. well thats not helpful. Its not our fault your machine broke down with our $3500 in it. Then she tells him it could take 10 days for them to prove he put money in and so on. Well Im sorry but we need our money back before 10 days. Lastly, she told him the bank was fronting $3500 in good will for us and when he got home I checked our bank account and they definitely did NOT front us any money. Ive banked with Arvest for 15 years and am on the verge of leaving because of this one very unprofessional situation.
Feb 29th, 2024

Feb 4th, 2024

Worst resolving problem.
Dec 17th, 2023

They have the worst bank tellers. Been a customer for years, and both my personal and business account are with Arvest. I have a great relationship with the tellers downtown LR, and they know my name. Im a firm believer in going inside my bank building a relationship. I expect this from every teller associated with this branch. The one on mccain is always a horrible experience. The day after thanksgiving and Kelsey Major profiled my account, and now Im in the negative. Taken me over 2hrs to get this cleared up. The worse customer service. Im removing my business and going to somewhere else.
Nov 19th, 2023

Only one teller working. Very poor management. Took 30 minutes just to make a deposit.
Oct 10th, 2023