Behavioral Health Services of Arkansas

Sandy Hilliard _{on Google}

Jan 26th, 2024

From the receptionist to the nurses to Dr Kappola l received excellent care & attention to my needs,they are all courteous & helpful with all my needs. I truly felt like they cared.

LaShondra Mosley _{on Google}

Feb 5th, 2023

VERY RACIST!!! THE THERAPIST NEED THERAPY THEMSELVES!!!! ((PRIVILEGE MONKEYS))!! THEY HAVE A FEW CLEAR THERAPIST THERE THINKS THAT THEY CAN SPEAK TO BLACKS ANY KIND OF WAY!!! NO MAAM, SIR SIR, CAT NOT DOG!!! THEY ALSO TELL CLIENTS PERSONAL BUSINESS!! WHICH IS A HIPAA VIOLATION!!! IM GOING TO PLACE A CALL TO THE DEPARTMENT OF SOCIAL WORKERS AND LICENSING AND SEE IF THEY KNOW WHATS GOING ON!!! IM NOT GOING TO PLAY WITH THEM ANY LONGER!!!

Michelle D Cipriano _{on Google}

Jan 30th, 2023

HORRIBLE customer service. DO NOT RECOMMEND.

Zsane Johnson _{on Google}

Feb 4th, 2023

It took me 3 weeks to get an appointment here and before getting that appointment I had to fill out a new patient form online. In the packet, they asked why Im seeking therapy and I explained thoroughly and then they called me back with the day and time to be there and told me Rene Simpson also known as Carlotta Simpson would be my therapist.
When I arrived and started speaking with Rene, she did an assessment and only asked me yes or no questions from a sheet of paper. She didnt ask me questions to go further in depth with that I was dealing with. She didnt take the time to truly understand me as my therapist. She seemed one sided and not willing to be open minded during our first session. She was rude, continued to speak over me and stayed on her phone and computer the entire time I was with her.
My session was supposed to last 2 hours and we didnt even finish an hour before she told me she couldnt help me. At this point I was frustrated and just wanted to speak with someone else or leave.
Before leaving, I spoke with her supervisor and was able to provide the issue I was having with Rene, also my reasoning for coming to therapy in the first place. She was a lot more understanding and provided me with another appointment the same day with someone else.
In my opinion, I didnt have a great experience here. I didnt get along well with Rene and feel as though she couldve performed better and done her job.
But Im thankful to have another appointment the same day with someone else. Which is why Ive given 2 stars.
If youre thinking of choosing this place, I personally believe theres better choices.