Arkansas Workforce Center At Little Rock

If I could give 0 stars, I would. I have called these ppl 22 times within the last hour, when i press 6 (i tried pressing 1-5 and it did the same thing) to speak with someone, i get transferred to a dead line then they hang up.
Apr 3rd, 2024

Each & every time I've been there from the moment you walk in they have been so kind & understanding - I have been impressed each time
Mar 18th, 2024

Mar 8th, 2024

Strictly a Call CenterGet Ready: long phone wait times, new UI workers:dont know UI/dont careI called 2 weeks ago & after 1.5 hrs WAIT-was told-all good-go file my claim. Of course I COULD NOT FILE-WHICH IS WHY I CALLED IN THE 1ST PLACE! I was later told no notes taken by the agent for that call & I had to open a new claim (after I had been steadily filing for a month-no $$ earned) SO got a letter-had to go to Call Center, get my ID copied (was already on file when I opened the claim@LR UI office!) & then had to WAIT ON THE PHONE WITH ARKLINE!?! Ridiculous. After 30+mins wait on hold ARKLINE (lady in all black who was on her personal cell-stopped long enough to scan my ID & tell me the wait/hold time was short..NOT!!! & she went to lunch. I wouldve still been waiting on ARKLINE after her lunchif a nice call center lady in a green dress with pretty red/white nails-had not stopped & helped me file my weekly claim. Finally all done. Thankful to be back@work. WHY do they make this SO HARD?!? Youre already out of work & unemployment is not muchso why kick a person when theyre down?!?
Dec 13th, 2023

I called over 3 times and waited over an hour each time just listening to elevator music and being told due to high call volume. Smh So terrible
Nov 16th, 2023