Asset Living Arkansas Property Management

I moved my son out of the property managed in Fayetteville, AR (Aspen Heights). There were a few move out fees assessed. I followed the documented dispute process and was working with the property manager to resolve them. Last time I checked the resident portal in September, before my access was removed, my balance owed was $0. I assumed the matter was resolved since we have received no communication there was an amount due. Two weeks ago my son received a call from a collections agency for an outstanding balance of $387. We had no idea anything was due, never indicated we would not pay once dispute was resolved, and made a best effort attempt to reach a resolution. I emailed the property manager in September "I am happy to work with you on reconciling the damages assessed" and we do not lack the means to pay a $387 bill. I assumed if any amount due would be communicated prior to turning over to a collections agency. I have attempted to contact the property manager to get the matter resolve and received no response.
Feb 13th, 2024

Probably have rent raised or be served eviction after this based on other reviews. New management for our complex is this company. In the last 2 months our dumpster has been removed 1 time. Not emptied removed. It piled up spreading and stinking for 7 or 8 weeks then the dumpster was removed not the trash. Yesterday while leaving notes instructing where to make rent payments the lady leaving notes stole my neighbor's FedEx package. This is not only unacceptable it is criminal.
Jan 29th, 2024

Horrible. Moved out in July was told I will receive secruity depost back in 10 weeks, then basically took secruity deposit money then ran away. Phone number is now not in service.
Nov 23rd, 2023

I moved in back in 2020 and let me tell you I had to fix the floor and literally put it all together! I called them many times due to a problem they never fixed. I moved out about a year into my lease because the landlord took for word to anyone that said something! (I had issues with the neighbors) I now owe an outstanding amount to them even AFTER I moved they said I lived there 10 months after I MOVED out!
Jul 29th, 2023

Was out of work for a week because of brake trouble with my car which ended up being more than I bargained for, well this happened the last week of July so I knew I was gonna have to wait until the very last minute to do my rent, and in my lease it states that tenants have until 5pm on the 15th of the month before management will charge additional late fee and/or eviction notice, well the other day 8/8/23 management had maintenance deliver a 3 day pay or quit notice giving me until 8/11/23, after telling me the 15th was fine the prior day which was 8/7/23; when I asked how she was able to break the contract that both of us signed stating that tenants have until the 15th she replied "Well technically whatever I say goes". Just as a reminder to those who think they're better than others, a lease is a binding rental agreement entered into by both parties(Seller & buyer)both of whom have an obligation to uphold the terms of the agreement, which also means both can be subject to repercussions, and also God sees you, and God don't like ugly! I've always paid my rent in a timely manner and so to do what you did is just ugly and that's a reflection of inside the mirror... I don't know who hurt you, but you don't get to walk around hurting others and thinking you'll never have to answer for it because you will, and I pray that god heals your heart because what you did was just nasty and straight up ugly, unnecessary and there's no way around that.
Jul 28th, 2023