Chamber Rating

3.3 - (65 reviews)
24
10
8
7
16
Read Our 65 Reviews

Chamber Rating

3.3 - (65 reviews)
24
10
8
7
16
  • David Hainey


    Mar 11th, 2024

  • sissima sea

    NO KEYS for the rooms, and this had evidently been the case for about a week. Customers either must keep their motel rooms propped open or ask the sole desk clerk on duty to escort them to their rooms to unlock the door each time they leave. To book this room at the best rate, I had to go with the nonrefundable reservation, not knowing at the time about the key situation. Even upon arrival, when learning the key situation, there was no offer to refund the reservation. If I hadn't already driven all day, I would have insisted on a refund, and found a different motel. (Heck, there wasn't even an offer of the "free beverage or 100 reward points" for Elite Choice members, as a tiny bit of acknowledgement for this bizarre situation.) ..... The room was clean. But no coffee maker and the TV had been set up to a setting that made it difficult to access the network. Notwithstanding my extreme displeasure re: the keys, kudos to desk clerk Ms. Chris, who handled the situation with admirable equanimity - not only with me, but for any other customers I saw her deal with, and who kindly found a room for me that was far more convenient for me (because of the key issue) than the one originally assigned. ... And kudos to the workers who were there for extended stays, who were very patient about the situation. Unacceptable: Lack of room access key cards, failure to offer refund to guests upon arrival, and lack of any sort of offer of compensation for the significant inconvenience to guests, e.g. additional reward points or reduced room rate.
    Mar 9th, 2024

  • paul mcc

    The rooms are great. Unfortunately, they have a bunch of guest from a work crew that crank up their music at night so much that it raddles the windows. Front staff don't seem to want to try and stop it. You can ask them directly, but they just tell you to F off and make it louder.
    Mar 2nd, 2024

  • paul mclure

    Nice rooms and comfortable. Unfortunately, there are extremely loud guests you have to share area with
    Feb 19th, 2024

  • casimer ciulla

    Dogs wake you up after 2pm
    Feb 6th, 2024

Read Our 65 Reviews

About
Suburban Studios Fort Smith

When you need a place to call home for a while, our Suburban Extended Stay Hotel Fort Smith has you covered. Find us located less than a mile from the Fort Smith Regional Airport and the Fort Smith Mercy Hospital. Amenities include free WiFi, free parking, a fitness center, business center, laundry room and more. All rooms have a kitchen with a coffee maker, microwave, refrigerator, cooktop, dishwasher and more. Rooms also have a flat-screen TV and work desk. Some rooms have a sleeper sofa. We are close to the Fort Smith Air Museum, Parrot Island Waterpark and the Fort Smith Trolley Museum. Whatever your reason for traveling, our hotel welcomes you to enjoy your extended stay in Fort Smith. Plus, you can earn rewards, including free nights and gift cards, with our Choice Privileges Rewards program.

Contact Info

Questions & Answers

Q What is the phone number for Suburban Studios Fort Smith?

A The phone number for Suburban Studios Fort Smith is: 479-424-3800.


Q Where is Suburban Studios Fort Smith located?

A Suburban Studios Fort Smith is located at 7501 Madison Ave, Fort Smith, Arkansas 72903


Q What is the internet address for Suburban Studios Fort Smith?

A The website (URL) for Suburban Studios Fort Smith is: https://www.choicehotels.com/arkansas/fort-smith/suburban-hotels/ar333?mc=llgoxxpx


Q How is Suburban Studios Fort Smith rated?

A Suburban Studios Fort Smith has a 3.3 Star Rating from 65 reviewers.

Ratings and Reviews
Suburban Studios Fort Smith

Overall Rating

Overall Rating
( 65 Reviews )
24
10
8
7
16
Write a Review

David Hainey on Google

image


sissima sea on Google

image NO KEYS for the rooms, and this had evidently been the case for about a week. Customers either must keep their motel rooms propped open or ask the sole desk clerk on duty to escort them to their rooms to unlock the door each time they leave. To book this room at the best rate, I had to go with the nonrefundable reservation, not knowing at the time about the key situation. Even upon arrival, when learning the key situation, there was no offer to refund the reservation. If I hadn't already driven all day, I would have insisted on a refund, and found a different motel. (Heck, there wasn't even an offer of the "free beverage or 100 reward points" for Elite Choice members, as a tiny bit of acknowledgement for this bizarre situation.) ..... The room was clean. But no coffee maker and the TV had been set up to a setting that made it difficult to access the network. Notwithstanding my extreme displeasure re: the keys, kudos to desk clerk Ms. Chris, who handled the situation with admirable equanimity - not only with me, but for any other customers I saw her deal with, and who kindly found a room for me that was far more convenient for me (because of the key issue) than the one originally assigned. ... And kudos to the workers who were there for extended stays, who were very patient about the situation. Unacceptable: Lack of room access key cards, failure to offer refund to guests upon arrival, and lack of any sort of offer of compensation for the significant inconvenience to guests, e.g. additional reward points or reduced room rate.


paul mcc on Google

image The rooms are great. Unfortunately, they have a bunch of guest from a work crew that crank up their music at night so much that it raddles the windows. Front staff don't seem to want to try and stop it. You can ask them directly, but they just tell you to F off and make it louder.


paul mclure on Google

image Nice rooms and comfortable. Unfortunately, there are extremely loud guests you have to share area with


casimer ciulla on Google

image Dogs wake you up after 2pm


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Overall Rating

Overall Rating
( 65 Reviews )
24
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16

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