Family Florist
-
1680 N College Ave Suite 1A
Fayetteville, AR 72703 - 479-443-5511
Hours
Chamber Rating
-
Susan K
Husband dropped in to buy flowers for me, explained my allergies to heavily scented bloomsand came home with this beautiful arrangement of fresh flowers that still look great after several days.
Mar 29th, 2024 -
Emily Stokes
They are amazing! Had a great selection for me to pick from-held bunches for me driving in from out of town. Very friendly and accommodating! Super thrilled with what I got!
Mar 24th, 2024 -
Stephen Newkirk
Wonderful staff over the phone. Very nice conversation, and delivered a beautiful set of flowers at a reasonable price. I called the floral studio at first, and was quoted over double what this florist was charging. 10/10 would recommend.
Mar 14th, 2024 -
Mona Calvert
Excellent service and long-lasting flowers. Will use them again.
Mar 7th, 2024 -
Natalie Knapp
EDIT: After my initial review I was promptly reached out to. We discussed and it seems there may have been an issue with the inbox of the phone as they never received either voicemail, even though we confirmed the right phone number. No worries though as things happen. They were very sweet and said time and time again how sorry they were that a mistake was made and offered to send a bouquet double the original size. I was followed up with and shown pictures, and even texted the exact minute the bouquet was dropped off. It is absolutely stunning and I cannot say enough good things about the genuineness and sincerity behind Family Florist in regard to how they got back to me. When I had originally called back on Feb 14 I was just wanting answers, but they were so sweet in more than replacing the bouquet and wanting to ensure I knew it was an honest mistake that they wanted to fix. I am honestly absolutely blown away in the best way. ORIGINAL: I feel bad leaving a poor review, however I have been rather disappointed in the experience. I ordered a custom bouquet on Feb 3 to be delivered to my best friend on Feb 14. I requested the bouquet to be mostly sunflowers and lilies, and understood fully that custom bouquets will be made as close as possible if they cant accommodate that request. When the flowers were delivered my best friend sent me a photo and I was upset to see they looked nothing like what I ordered, with not even a single sunflower. Additionally, the handwriting on the note was poorly done but that wasnt really a concern just an added oh okay moment. I tried calling the store on Feb 14 around 11:30 AM but they did not pick up so I left a voicemail. I called again on Feb 15 at 11:30 and left another voicemail. I have not heard anything back from them, and just wanted to know why I wasnt contacted regarding the fact that the bouquet being sent looked nothing like what I requested. I made it clear in the voicemails that I would be understanding if it had to do with costs, I just believe I should have been made aware. The flowers she received are pretty it just isnt what I asked for and there has been no effort on the stores part to get back in touch with me.
Mar 5th, 2024
Contact Info
- 479-443-5511
Questions & Answers
Q What is the phone number for Family Florist?
A The phone number for Family Florist is: 479-443-5511.
Q Where is Family Florist located?
A Family Florist is located at 1680 N College Ave Suite 1A, Fayetteville, AR 72703
Q What is the internet address for Family Florist?
A The website (URL) for Family Florist is: https://www.familyfloristfayetteville.com/
Q What days are Family Florist open?
A Family Florist is open:
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 9:00 AM - 2:00 PM
Sunday: Closed
Monday: 8:00 AM - 5:30 PM
Q How is Family Florist rated?
A Family Florist has a 4.7 Star Rating from 100 reviewers.
Hours
Ratings and Reviews
Family Florist
Overall Rating
Overall Rating
( 100 Reviews )Susan K on Google
Husband dropped in to buy flowers for me, explained my allergies to heavily scented bloomsand came home with this beautiful arrangement of fresh flowers that still look great after several days.
Emily Stokes on Google
They are amazing! Had a great selection for me to pick from-held bunches for me driving in from out of town. Very friendly and accommodating! Super thrilled with what I got!
Stephen Newkirk on Google
Wonderful staff over the phone. Very nice conversation, and delivered a beautiful set of flowers at a reasonable price. I called the floral studio at first, and was quoted over double what this florist was charging. 10/10 would recommend.
Mona Calvert on Google
Excellent service and long-lasting flowers. Will use them again.
Natalie Knapp on Google
EDIT:
After my initial review I was promptly reached out to. We discussed and it seems there may have been an issue with the inbox of the phone as they never received either voicemail, even though we confirmed the right phone number. No worries though as things happen. They were very sweet and said time and time again how sorry they were that a mistake was made and offered to send a bouquet double the original size. I was followed up with and shown pictures, and even texted the exact minute the bouquet was dropped off. It is absolutely stunning and I cannot say enough good things about the genuineness and sincerity behind Family Florist in regard to how they got back to me. When I had originally called back on Feb 14 I was just wanting answers, but they were so sweet in more than replacing the bouquet and wanting to ensure I knew it was an honest mistake that they wanted to fix. I am honestly absolutely blown away in the best way.
ORIGINAL:
I feel bad leaving a poor review, however I have been rather disappointed in the experience. I ordered a custom bouquet on Feb 3 to be delivered to my best friend on Feb 14. I requested the bouquet to be mostly sunflowers and lilies, and understood fully that custom bouquets will be made as close as possible if they cant accommodate that request. When the flowers were delivered my best friend sent me a photo and I was upset to see they looked nothing like what I ordered, with not even a single sunflower. Additionally, the handwriting on the note was poorly done but that wasnt really a concern just an added oh okay moment. I tried calling the store on Feb 14 around 11:30 AM but they did not pick up so I left a voicemail. I called again on Feb 15 at 11:30 and left another voicemail. I have not heard anything back from them, and just wanted to know why I wasnt contacted regarding the fact that the bouquet being sent looked nothing like what I requested. I made it clear in the voicemails that I would be understanding if it had to do with costs, I just believe I should have been made aware. The flowers she received are pretty it just isnt what I asked for and there has been no effort on the stores part to get back in touch with me.
Overall Rating
Overall Rating
( 100 Reviews )Write a Review
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