Comfort Inn & Suites Bryant - Benton

Awesome hotel. Great rooms, staff, and breakfast.
Mar 28th, 2024

Mar 28th, 2024

We got two rooms 126 and 128. I needed a handicap accessible one, but didn't realize that didn't mean walk in shower, they did provide a shower chair but it was for a skinny person, I'm not skinny, so no shower for me. In room 128 it smelled a little funny We moved the chair to better accommodate us and found that the floor feels a little wet and the side of wall has water marks, this would explain the smell. Just disappointed.
Mar 19th, 2024

Mar 15th, 2024

Bought two rooms on the 15th of march. Asked for a handicap accessible and a room with two queen beds. We received 126 & 128. 126 which was the king bed handicap accessible one was great minus it wasnt really as handicap accessible as I had thought the shower you still had to step in. We went into 128 which immediately smelled different. Upon looking around it seemed like there was water damage or something that had been spilt or soaked in the floorings. It felt wet as well. But the chair was covering up the spots on the floor. We left to go get dinner and once we came back neither of our key cards were working and we had two very tired little kids. I had too go to the main desk twice and get the key cards fixed only for it to still not work for either door. The lady at the front came and unlocked the door with her key. I went to put left over food in the fridge in 128 and the fridge barely got cold and it was turned off and the knob just continued to spin. The drapes in 126 were broken perhaps as I could not get them to close completely so there was still light shinning into the room as me and my daughter tried to sleep.
Mar 14th, 2024