safeco

Safeco insurance is hands down the worst company I have ever delt with in my entire life, over 55 years. Roadside assistance is non-existent in cases of your life safety. I called last year in late may at 12:30 am they call me the next day after 10 am and ask if I still needed service. This is not the first time this has happened multiple times in the past 4+ years especially if rual areas however this has happened in the Tulsa metro area also. I am not saying it's this location, it's the corporate way the company allows the roadside service to operate. I would hope that the corporate office would make sure that theRA would improve their service responsibleness to the people that needs service! Bill Davis
Jul 27th, 2023

1 star equals zero stars, as it is the lowest possible score. TOTAL nightmare, took forever to respond & grossly underestimated damage. Had it been much larger of a claim I may have just hired an atty to handle it. Had homeowners & multiple auto policy with them. Looking for new insurance company.
Jul 13th, 2023

Jul 10th, 2023

Dont use this company. When I first called to file the claim on Sunday, the lady answering the phone was actually very helpful. She looked up my policy and said my son will be covered as shes handled quite a few cases like this. Then next day, when the adjuster, Patrick Donovan, called me he said hes going to deny the claim. I asked if this is his personal decision, he said no, he talked with a group of people. I then asked for those peoples names, he flip flopped to admit thats his personal decision. He said hes going to talk with his manager and call me back. Two days later he called me again saying he is going to deny my claim. I said Im going to appeal and file a complaint against him. He said hell record our conversation and I said fine but lets first pull out the recording of our first conversation. He said its not recorded. Oh, really? I question the integrity of my adjuster. Patrick, Im NOT threatened by you.
Jul 10th, 2023

Horrible
May 11th, 2023