Verizon

Candris Wright _{on Google}

Apr 8th, 2024

People very friendly and didn't mind helping you.

Matt Burr _{on Google}

Mar 4th, 2024

Extremely rude staff, acted like they were bothered that a customer actually walked in. They were not busy I was the only customer in the store at the time. Could not resolve the issue I had with my phone. Went across town to the other store and the staff and experience was great. Avoid this place just go to the one next to Olive Garden.

Charisse G _{on Google}

Feb 26th, 2024

I had a really great experience from a very frustrating issue from another carrier. Please never go to Xfinity, breaking up with that company is the worst breakup youll ever have. They do not understand customer service at all. They over charge you and sell your private information and violate your federal trade commission consumer rights.
I would like to start off saying that Derek is a superstar. This was hands down the best customer service experience in a Verizon store I have ever had. He is knowledge, professional, considerate, compassionate, intelligent and the list could go on and on, if I had a technical company I would hire him any day. He was patient and provided the best possible care. From the moment I walked in, he pulled up two chairs for my husband and I. He was ready to compassionately do his job. Not only did he help me figure out a complex issue with my old provider but he helped me understand without pressure, that switching to Verizon internet would save us a lot of money and be faster for our triplex we own. Verizon service and internet is five stars when you have people like Derek doing the job. I cant say enough great things about this guy! We had to stay after closing because our issues were so complex and Xfinity took so long on the phone to help us transfer a number, and I cant imagine what a pain that was for him. He didnt allow me to feel this way, he was diligent and stood strong to helping me as a customer and was kind from start to finish.
On another note everyone we encountered the evening of February 21st 2024, was professional and kind, every person working here had a positive attitude and work ethic. This location was very so clean and had every device possible to test out and look at, and they all looked cleaned and the display was awesome. This location is five stars.

Carolyn Green _{on Google}

Feb 14th, 2024

Convenient for me to pay my phone bill.