Platinum Air

Daniel and Wes are wonderful to work with. They sit down and listen to your concernsthen they respond in a very timely manner. We will be continued customers!
Apr 8th, 2024

Platinum Air is the best heating and air companies I have ever employed. Wesley and Daniel the owners are highly competent and all the maintenance is of the highest quality. We have 23 units in our homes and all are running perfectly thanks to their maintenance and installation. Roy is one of their technician. I know my heating and air conditioning units will preform well after he is finished. They repaired my commercial ice maker and pool heater as well. I recommend them with 5 stars plus! Thank you for keeping my homes and banks units in best of service condition. Tim Bainum
Mar 20th, 2024

We had a new system put in our house. The whole experience was great! I highly recommend Platinum Air.
Mar 15th, 2024

A little backstory here. In Arkadelphia, Ive found its nearly impossible to find reliable technicians or contractors for anything I need done on the house. I constantly have terrible luck with HVAC service or repairs, plumbing, electricians, carpenters, etc. I get ghosted, ignored, or horrible quality work that requires I fix it myself afterwards, or call another company to fix the first companies mistakes. Platinum Air started out as one of these companies that I had to call to fix another companies shoddy work. Ive been treated nicely, given phone calls and notifications with scheduling, and theyve done nothing but quality work. When I didnt fully grasp why I was having problems, they explained everything very clearly, and offered me different options on how to proceed with repairs or replacements. I didnt have to wait three months to get on a waiting list, only to be ghosted when it came time to do the work. I was impressed with each individual that I interacted with in the company as well. Friendly techs, knowledgeable and helpful boss/owner, and overall great customer service. I only wish I were better with names so that I could specifically thank each gentleman that helped take care of the problems Ive had with my furnace and A/C system. I have a 3,000 sq ft home, with multiple units on different levels. They were able to fix outdated venting that was no long legal, and they fabricate the ductwork themselves! They were able to replace an old furnace that no longer has parts available. They were able to install some safety systems that I desperately needed so that I didnt have other potential house problems due to my other older units going out in the future. The best part? I didnt feel like I was going to break the bank with the service and parts though, they offer loan options with one of their partners if needed! Highly recommend. Use them if you need HVAC work done.
Feb 15th, 2024

Amazing heating and air company in Hot Springs, Arkansas. If you need anything at all relating to your heating or cooling needs, these are your guys.
Feb 13th, 2024