Bio Neurology Clinic

Went in for possible stroke. After little tests she read me some results from radiology verbatim. I asked what she personally thought of images. Her response. I dont look at the images I just read the report Waste of time and zero peace of mind. COMPLETE JOKE
Mar 17th, 2023

Made an appointment on January 31. Sent my records to their office. Filled out forms online and emailed them to the address on the forms. Showed up on March 3. Was told I did not have an appointment, nor was in the system at all.was asked if I wanted them to rebook NO THANKS! How ridiculous!!!!!
Jun 22nd, 2022

May 24th, 2022

Worst experience ever. The Office staff in the foothills office were rude and snotty!!! One girl kept rolling her eyes at me when I asked a question. My appointment was for 8:20, I didn't get seen until 9!!! Then I was told that the doctor comes in at 8:40, if she shows up on time!!! What?!?!? I will never go back there!!! Save yourself the time and trouble. They just complained about my insurance and acted like they were annoyed patients were there.
Dec 31st, 2021

I, too, work as a healthcare worker at the YPG Health Clinic, and some have told me I am the most organized professional they've ever met. However, after witnessing this front desk, I felt the need to get my life together as effectively as this front desk. The front desk staff, Denise and Andrea, were very organized. We can all agree that the front desk of a business can make or break the establishment. BioMedical Group is lucky to have competent front desk staff and caring ones. They don't have to repeatedly cold call patients with confirmed appointment dates days/weeks out, yet they do to ensure you are taken care of as soon as expeditiously possible. Denise uses a handwritten triaging process to track patients who could fill canceled appointments. How often have people been told they'll get back to us, only to never hear from them again? Not on Denise's watch. Please give Denise from this BioMedical Group clinic a raise, or some other company will utilize and develop this professional's administrative time-saving potential one day. All the staff were excellent; however, the MVP of the day-to-day is Denise. Good job, and thank you very much for your service.
Nov 17th, 2022