Foothills Bank

Only 2 complaints, can't deposit at ATM and they don't use Zelle. But, they really r a great neighborhood bank.
Jan 10th, 2024

Every time i come in here when I need to get a new card, the machine jams on my card. Definitely extremely frustrating when there's bill needing paid asap. I am giving 3 stars because the employees were very nice to me. Edit: I was reached out to and the attendant was very nice. Thank u
Dec 24th, 2023

This is by far the best bank I have had in three continents and over 50 years of banking. The staff are super friendly. A big thank you to Michael. No waits, always helpful and with a smile. I wish other banks had this service.
Dec 23rd, 2023

Very good customer service
Nov 4th, 2023

I see why the reviews are so low. I opened an account in October to set up for direct deposit paydays. I waited, while 3 people were at their desks, 1 had a customer, the other 2 did not. They looked like they were visiting, socializing. After 45 min I got up to leave and was finally acknowledged. I should have kept walking out the door. I set up the account anyway and in November I tried to transfer 10 from 1 account to another to make sure it was working for the deposits in December. The debit card didn't work I was told to go in, which I did. The lady at the bank told me everything was in order, the card is active. Come time for the checks to come in, I need to start paying bills. The card didn't work. I had to borrow a phone, because I couldn't pay the bill ( because the card didn't work) to be told I had to go in again, account was restricted. Uber doesn't take cash so I had to ride the bus into town. By the time I got there I had decided to withdraw all the money and close the account but I needed a cashier's check for the house note. The teller said she couldn't do that and I had to wait for assistance. They were very busy and I had to get back for my grandson getting home from school. So, after waiting a considerable amount of time, I decided to just get the cashier's check and withdraw the rest, and wait till the check clears then close it out all together. The guy acted like he didn't know his job and called over the manager. I said good, I needed to talk to him. He, the manager,made the decision to just close the account, no cashier's check, and gosh, he was so nice not to charge me the fee for closing the account before 90 days. Very disappointing but I learned. Oh yeah, and the reason for all this was suspicious activity on my account. What activity? There were 2 checks deposited and 1 attempt to put 10 in from another bank.. How is that suspicious?
Dec 8th, 2023