Rosewood Ranch

I came in under a unique set of health circumstances, not possessing an ED but needing aid due to malabsorption and leaky gut. One of the worst experiences in my life; there was little therapeutic support- much less than legal standards. We only had 1/3-1/2 of the programming scheduled.. you know, the point of going in the first place? I had to advocate hard for myself, especially when on different occasions forced into isolation and banned from communication based on anothers untrustworthy word and gaslighting. The dieticians were incredibly out of date, pumping misinformation rather than truth that did no one any good. I had issues with medication, finances, and being listened to as a functioning adult would be. That being said, the facility was beautiful and specific people that were amazing to me were Dr.Stu, Malia, and the lady working as a patient advocate.
Dec 28th, 2023

Incredibly uneducated and understaffed counseling team, who cannot address the complications of eating disorders and body image disorders. Left messages of complaint with the executive Director and counseling director with no reply. (Update: she called me back, and apparently was ignorant of my complaint, during the time of my stay, I believe my complaint was not formally escalated like I was promised it would be ! They have corruption within their staff !). Your child will likely not improve here. Yes they will Get nourishment, but Do not expect actual Improvement. Im shocked to learn that the counselor I had an issue with still works there, I believe she should be fired and not allowed to work with children who have such life-threatening disorders, this job is too critical for incompetent counselors.
Dec 25th, 2023

this review is just an overview of what it was like being in the adolescent unit for a couple months: to put it shortly, a very mixed bag. i was sent to the adolescent unit in summer of 2023, i was 15 at the time, and probably at the worst point physically for my eating disorder, but i did not stay more than two months for two reasons: 1. i was recovery focused, put in the work, and followed the rhythm. 2. my mom was afraid i would relapse if i was behind in school and wanted me to have a fresh start this year. all of this is to say, it would be incredibly optimistic to believe your stay at rosewood is just 45 days. of course, this depends on your compliancy and physical state of being. i really can't say anything about mental state of being as the therapists weren't really that great and i don't think anything about my overall mindset truly progressed. what i think did help was exposure to a bunch of foods that i had been constantly restricting. I had a nice dietitian, but the 3 dislike rule was getting on my nerves, because the dietitians would straight up tell you that you couldn't have one of your dislikes for silly reasons (they told me i couldn't put sausages as a dislike because the kitchen didn't make it, and then we had sausage for breakfast 3+ times a week..) also the food they serve was super painful to digest as someone who hadn't eaten much for over a year--almost every day i would be in pain due to gas, indigestion, bowel issues, and whatnot. nonetheless, i enjoyed the snack cart system, where you can choose your snacks 2x a day based off your exchanges, i appreciated the kate farms shakes (instead of boost that they gave at the hospital) and your option to refuse supplement when needed (if this isn't abused and your dietitian can understand that it was for a valid reason, it's a nice option to have). the techs were wishy washy about supplement and how much you should be supplemented, which wasn't fun because you kinda had to get to know each tech and how "mean" they are with supplementing. on the topic of supplementing, they will supplement you for excess exercise and threaten to supplement for random reasons on occasion. depending on your dietician and level, there are actually some fun activities, like yoga, and when i was there we could swim (it was summer), plus daily walks were appreciated. otherwise the groups were okay at best, besides meditation (fav group) or music therapy. process groups were really repetitive and very boring. one thing i really got annoyed by was the constant bathroom restrictions (counting, not flushing, waiting an hour after eating) and always having to walk over to the adult unit literally anytime we were doing anything of relevance. the adolescent unit gets a little messy and cramped with just the great room to occupy. i think the last thing i would mention is that your stay really depends on the community and the work you put in. if you are not recovery focused i don't think rosewood is gonna get you there: your only motive will be "i want to get out of here". to be honest, that was a good enough motive for me, but rosewood didn't really teach me any motive besides that, that was all work i had to put into therapy and iop at home. but of course the more you put in, the more you get out. on top of that, the community can be toxic and there really were a lot of whispers going on constantly, but that's what happens with 14ish teenagers (girls mostly) living together. i was lucky and was able to be on good terms with some of the girls and that made the stay a whole lot more bearable. if you're someone about to go into treatment here good luck and just remember it's not forever. (also make sure you bring something to do like lots of books or crossword puzzles because the days get real long real fast).
Dec 18th, 2023

I want to thank Rosewood for forever changing my life!! I have been to Rosewood two times now and entering any treatment is hard but they make it so welcoming. Even thru my very hard times Rosewood was always there for me , the staff are one of the best people I have EVER met , you could always tell that a lot of them wanted to be there not because they have to but because they want to and their support thru everything made it a lot easier to be there and I was supported very well Even if sometimes I pushed away. I felt like I was actually getting my life back from my Eating Disorder I use to not eat at all and at Rosewood I was able to make progress with my Eating Disorder and it wasnt easy but there was a team behind you , the techs were great people to talk with if having a hard time , the dietitian was really great at listening to my concerns and creating the best meal plan for me and making sure I am challenging myself. The groups were good if you show up and actually apply yourself my personal favorite was definitely DBT and community. They were very very good of reminding you that you are capable of being in control of your emotions and I had the hardest time with my emotions the second time around and I was given chance above chance and finally I was put on something that actually changed my life, I was back to the Asanda I know and I was proud of myself that I was able to work thru my emotions and continue to ask for help. I am so grateful for that one change and super grateful rosewood let me stay. Meals were pretty good and also challenging at times but you always had support from stuff and your peers. My personal fav was being able to pick out your own snacks. Music Dave was great I also loved that group. With the nurses I never really had problems with my meds and they were my favorite people ever , Rosewood has the best nurses right now who really care and want to help you the best way possible. I just loved seeing them smile and laugh it helped a lot when I was struggling. My favorite favorite nurse was Tina by far she was just AMAZING and very inspirational. Also the phlebotomist were also great. The therapy I received the first time was not great because it was online with someone who didnt work on campus but my second time I had the best best therapist and I worked on a lot and opened up and its easier when the person is trustworthy and so Im grateful for the therapy side of it. My peers are my WORLD and living with them was not always easy its hard when people leave and people come in its definitely a lot of personalitys but like I said they helped me thru so much and made my time at Rosewood so much easier and I plan on keeping in touch forever. Coming into Rosewood I already knew a bunch of skills it just was applying them that was hard but during my second time I had to explore that more and I found things I enjoy doing by myself or with peers. Rosewood is such a good good community and I have never felt so supported at a facility, everyone made me feel oh so loved and I was glad I was the funny one to them. Eating disorders are hard but being at Rosewood I found peace in myself that I have never felt before and Im so grateful to have been supported by such an amazing program. 72 hour forms are not worth it but treatment and no matter how much I wanted to leave sometimes Im glad I didnt. I will forever remember rosewood. Some things that I would have liked the be better especially the second time around is staff showing up for groups it was hard on us when they didnt. Better controlling chaos Better communication between the techs and the nurses And there was some inappropriate conversations from staff towards patients But other than that bravo Rosewood!! I want to thank EVERYONE truly And I want to thank Tina , Trinity , Amy , Brandy ,Vanessa ,lexy, Stephanie for helping me the most. Asanda
Dec 17th, 2023

the stories I could tell about this place could fill pages, but here's a brief overview of why you should not consider coming here - Rosewood told me that they had received pre-authorization and confirmation from my insurance that my stay would be covered. I double checked before arriving and was told the same thing. I get there and 3 days later, I'm told I need to immediately book a flight home because they're not in network with my insurance. I booked a flight, called my husband, sobbed all day trying to figure all this out, was told conflicting stories by every staff member I talked to, and eventually was told by the doctor to cancel my flight because he convinced my insurance to let me stay. after my discharge, I received a $76,000 bill and every time I have contacted rosewood about this, I'm told they'll pass it along to their financial team and nothing ever happens. while here, I was placed on line of sight precautions due to self harm but they didn't enforce it. the only time I was "redirected" for my constant walking was when I walked in front of the aftercare coordinator's office and she asked the care techs why I was allowed to walk around at all, let alone while on line of sight. a staff member told me that I could keep walking, but I would need to stay on the side of the building where other staff couldn't see me. patients were often unsupervised and self-harm, overexercise, and purging were really common. once, we witnessed a public outburst where two staff members were yelling at each other and one made an action like they were going to hit the other person. a special meeting had to be called where those of us who were present were offered additional therapy and support. groups often didn't even happen, and when they did, they usually did more harm than good. once, a group was opened by a staff member sharing how many rosewood alumni had gone on to die from their EDs. yikes. most groups were just patients complaining about each other or staff or the rampant inconsistencies with the food and meal plans. the food was okay, but patients often complained of being too hungry after certain meals and the issues were rarely addressed or fixed. one night, after everyone had been served a tiny salad as the entirety of our dinner, many patients complained of feeling hungry and unsatisfied. we begged the on call dietitian to offer more food. some girls cried to the nurses after the dietitians said we couldn't have more food and the nurses tried to sneak snacks to us. finally staff agreed to allow an optional 4-8oz of boost for those who were hungry. it is shockingly unacceptable to serve so little food that a room full of people who don't want to eat are begging for more food. it was so bad that us patients came up with a new slogan: "rosewood ranch: where we feed you AND your eating disorder". the place was super understaffed, which they used as an excuse for not monitoring us or not having groups or therapy sessions, but then they kept admitting more and more patients. it's clear that it was just about money. therapists and dietitians agreed with us that they were taking in way more patients than they could care for, but said it wasn't up to them. once in my session with my therapist, I was explaining my distressing body image issues. her response, verbatim, was "well I haven't seen you in a bikini, but you look okay to me". in groups and personal sessions, I had to educate her about certain therapeutic modalities and diagnoses. she isn't new to the field of therapy or eating disorders - so she says - so it shouldn't have been my job to teach her. I could go on, and keep in mind this is only from about a three week stay before insurance booted me. if you are motivated and actually want to recover from your ED, please please go somewhere else.
Dec 3rd, 2023