Prudential Overall Supply

Mid November our employee Carlos went by Prudential and spoke with Cameron about how wrinkly, nonprofessional, smelly, and just overall how messy our uniforms were arriving. He stated 'give us 60 days to improve. That their laundry sorter was needing repaired' and it was some very expensive repair. At this time, we were told we were put on a 60-day satisfaction guarantee. A month later in December we got a call, ask to rate 1-5, we advised nothing had changed and would rate a 0! With no improvement we cancelled the service in writing on 1-18-24. Micheal & Camron came by on 2-1-24 showed up to discuss the cancelling, we advised no improvement so moving on to someone who can deliver on their product. Both representatives refused to take the 4 bags of clothing we had ready to be returned. Cameron stated that there were never any complaints and that our Carlos had only gone to prudential to talk sports. (If this were the case why would they have reached out for us to rate them as we were in a 60 days guarantee window). On 2-22-24 I called and spoke with Kylie, who notified us we have been sent to collections. Kylie terminated the call twice when asking for the email address of who oversees our account. She stated our account has gone to collections, and Last bill was dated 1-11-24 for $101.08, not even 40 days later and COLLECTIONS! If you have any interaction with this company, I would encourage you to have all correspondence through email so you can avoid the lies and drama, giving you something to provide to collections.
Feb 22nd, 2024

Nov 11th, 2023

I went to the office and tried on uniforms, found the size that fit and was then issued 2 of 11 pants in my size. Some are bigger in the waist, some most too long but what is truly infuriating is being issued pants that are too small to fit my waist.
Aug 26th, 2023

At our company the uniforms are always short. Call to get problem solved, next week the same issue again. Tag uniforms for repairs get cleaned without installing new buttons. Unreliable service...
Mar 8th, 2023

Prudential is a great service, our Tech, Orlando services us and pays close attention to our needs here at AZ Litho!
Feb 6th, 2023