Pioneer Landscape Centers

It is a mediocre company, they do not hire enough staff, they have only one loader operator, knowing that they have too many clients and we waste time waiting for that single loader to finish loading the line of trucks that are arriving and if we, the private vehicle customers, are They load the trucks first, they have to wait, wasting their time too, why not hire more employees????? to make the work more efficient, but they prefer to exploit and tire out a single person and make us waste our time waiting, for that reason you are a mediocre company, lacking empathy towards your own staff and towards us clients, you only care about money, You do not care about our public opinion, we deserve respect for our time and money spent on you, also in that office there is only one employee serving and he does not provide adequate attention because he is answering phone calls apparently ordering material, supervising the scale of the trucks to be able to collect and finally take the order from us customers who are in the office waiting in line, my respects to the manager and the operator who work there, it is very obvious to you executives of that company that you do not care about your employees who They don't even have a good office, they have them working in an old and unhealthy trailer and with old operating machines with the risk of accidents to themselves or our vehicles. What does the Occupational Safety and Health Administration (OSHA) think of this???? pioneer are a racist company for treating them like slaves, like robots, every time I am waiting for my purchase I see the effort of the manager and the operator to do an efficient job as quickly as possible, but it is impossible!! They are not to blame for the lack of personnel, it is the fault of the corporation that controls that large mediocre company. It is truly sad and sad to see the lack of common sense and empathy of you pioneer landscaping materials, racist company!! labor exploitation is the only thing they make perfect and raise the price of materials as if they were selling diamonds! !
Apr 4th, 2024

Mar 12th, 2024

Bad service didn't show up to deliver ' didn't answer bad customer service
Feb 10th, 2024

Jan 4th, 2024

Horrible customer service. After purchasing loads of gravel from them all day, we had one last load to pick up. It was near closing time and we called to be sure we could pick up one last load. We were told as long as we got there by 2:00 they would help us. We got there at 2:00, scaled and were given a green light. We drove to the gravel site and waited for the loader. Soon after, a person walked up to us and said they were closed. The manager came out and said the loader operator was doing them a favor by working for them that day and he had to leave- but in fact he was still on site. We were told if we wanted it we had to shovel it ourselves. We (2 senior adults) shoveled 1 ton of gravel into the back of the trailer while the loader operator sat in his car and watched. Will never return to them again and I DO NOT recommend using them! This was the Pioneer on Valencia on Saturday 2/24/24.
Feb 9th, 2024