San Francisco Rag Co

Mar 15th, 2024

I bought a black suit last week from a great sales person named Reina. She was a pleasure to work with and made the experience very nice. I returned today to pick up my suit after it had been hemmed and for some reason the jacket did not fit. I'm unsure as to what had happened however, after talking with the owners Reina made sure to address the situation with a smile and went out of her way to make it right. The male sales person that works with her could use a few lessons on customer service from her. As he tried to interfere with the situation and made it worse for a short time. I have bought several suits here and have never experience this before. Reina is the sales person I will look for from this point on when I am buying a suit.
Feb 6th, 2024

Love this store! My husband and family members purchased their tux/suits for my wedding here and we had the best experience and service.
Aug 20th, 2023

We walked in to try to find my husband a suit for an upcoming wedding and when we walked in we were greeted with a hello but that was it even as we walked further into the store the sales associates just watched us but never offered help or to ask what we were looking for to point us in the right direction. Seems like being on their phones was more important.
Feb 24th, 2023

Went in there to look for my fiancs wedding jacket and I stead of a hello we were greeted by we dont carry big sizes . Absolutely ridiculous.
Jan 5th, 2023