Old Pueblo Healthcare

Whatever you do, do NOT go to this clinic. If you do, avoid Katelyn Hammrich. If you have depression, she will make you suffer physically.
Sep 30th, 2023

I loved my Dr. Julie very much but I cant get past the office staff. I made my appointment two months ahead and I clarified with the nurse at the time that I was to see this doctor. Made my appointment. Everything went fine. Four days before my appointment they call me to confirm that my appointment is still on and I say yes everything goes fine. two hours before my appointment time they call me and tell me that actually that doctor doesnt work today. I was asked to reschedule for when that doctor or another provider was available even though I made my doctors appointment two months ago. This is not the first time this is happened. I have a child, and everyone around me works. It is very hard to make time for myself to go to doctors appointments. I dont have time to switch up my schedule willy-nilly for a new appointment. I loved my doctor but its time to MoveOn.
Jul 11th, 2023

I am 8 weeks pregnant, been bleeding and to the ER 4 times in 3 weeks, and Dr. Pellerito's staff has not confirmed my FMLA that has been waiting now for almost 2 weeks. Not to mention, the paperwork was also filled out wrong which caused further delays. All the confirmation takes is a phone call or text to my HR and it has not been done. Visits take at least 3 hours and I will be changing my Dr. as soon as possible. I have literally sat in the office and heard the manager complain about the phone not being answered. The people are not bad people but the service is extremely slow. If you are an expectant mother or have a chronic illness or any consistent complications with health, this is not the place for you.
Oct 29th, 2022

Waited 2 hours past appointment. No explanation and rude staff.
Sep 9th, 2021

Had a visit with Julie Townsend, she is very nice and attentive. She made me feel welcomed and listened to my medical problems and came up with a plan. Jason is also great at drawing blood as well.
Oct 20th, 2020