Ina Medical Center- OptumCare

This place is the new doctor weigh station. The staff put up signs that say,Dont disrespect us by making us tell you to put on a mask. They dont stop talking to each other when a patient walks in. Vintage answering service that puts you on hold. have received no useful information after a year. They just failed to diagnose a known autoimmune disease.
Sep 13th, 2023

I had a great doctor at this center and had no issues. When that doctor left, I had to resort to seeing James Smith. I saw him once and never wanted to go back. He was rude and unprofessional. I felt like he didnt listen to my concerns, or just didnt care. So I started seeing Victoria Hunt (previously Martinez). At first I didnt seem to have any issues, but then I felt as she too did not care about my concerns. I struggle with a lot of anxiety, and at one point she stated you need to just get over it. I left the office shortly after and have not been back. Theyre extremely disorganized. It took me months to get the referrals I needed to go to specialists. I would not recommend this office to anyone.
Mar 15th, 2023

James Smith is so rude! All he does is mock patients and put them down (including the people he works with). He laughs and mimics you when you are worried about something, and then, in an irritated manner, writes you a prescription INSTEAD OF A REFERRAL to a specialist saying "take this; you'll be fine". He says "what else do you want?" afterwards while sighing and rolling his eyes. Excuse me? What kind of pathetic doctor does that? Nobody likes him. He should have been fired long ago. Victoria Hunt isn't too keen. My son needed an antibiotic for a really bad ear infection, and she wrote him a prescription for ONLY THREE DAYS. The pharmacist double checked the order when he was giving it to us because he was certain there was a mistake. Antibiotics will NOT cure an ear infection in a three day dose. He gave a puzzled look and asked why it's for only three days. I told him it's because she wouldn't listen to me. I had already told her he needs the normal seven day prescription, but she argued that the dose was strong enough and therefore needed it for only three days. The pharmacist was shocked that a doctor would be that dense about antibiotics. His ear infection was still bad when his antibiotics were done. I did not bother taking him back to her. I paid the extra money and took him to urgent care instead and they gave him a proper dosage of antibiotics. This place has only two PCP's and they're both bad doctors. Victoria Hunt is just too strange to deal with. You kind of wonder what schooling she did. As for James Smith, this guy is a bully that mocks people and refuses to do anything other than give you pills regardless of how serious the situation is. He's hateful and just wants a paycheck. He couldn't care less about patients and their health. He should have been fired a long time ago!
Dec 4th, 2022

Professional, explained every item in my medical situation, great "bedside" manner in conversations. This is missing in most visits to other doctors. Thanks.
Aug 27th, 2021

Went for my Covid shot which I wasn't exactly excited to get and Izabella was an all star. I will recommend everyone I know that still needs theirs!
Aug 8th, 2021