Chamber of Commerce

      Xfinity Store by Comcast

      ( 32 Reviews )

      Xfinity Store by Comcast
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      Hours

      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM
      Thursday:
      10:00 AM - 7:00 PM
      Friday:
      10:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 7:00 PM
      Sunday:
      11:00 AM - 5:00 PM
      Monday:
      10:00 AM - 7:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      2.3 - (32 reviews)
      10
      0
      0
      1
      21
      Read Our 32 Reviews

      Chamber Rating

      2.3 - (32 reviews)
      10
      0
      0
      1
      21
      › ‹
      • Robert Lynn

        Worst customer service experience! Was told by rep in store if I changed phone service to them they would lower internet to $35. Has not happened and per reps in India it won't happen! Felt lied to and swindled. Will seek other carrier for service. Don't trust them!
        Apr 8th, 2024

      • Dan A

        It took me three trips into the store to get my problem resolved. The in person store is way better than trying to get help online or on the phone. Horrible company.
        Mar 21st, 2024

      • Nancy Goodwin

        Constantly getting error messages service is awful takes FOREVER to get a live person
        Feb 28th, 2024

      • dallas chapman

        Signed up for Xfinity mobile during a promotion; $30 a line; second free for a year if have internet. 2 months later and 2 visits to the store and keep getting charged $60. Store employee has tried to help but still no resolution. Good luck calling and trying to reach a person. Very disappointed! Update: Send an email to the head of Customer Service about my issue and it was resolved in one day!
        Feb 27th, 2024

      • Dominic Martinez

        Walked into the store and met with Justin Chavez. I asked him if it's easy to install. He said yes. And if you have any questions, here's my card. Give me a call. I'll be happy to walk you through it. That was a lie because they don't have a direct number and the automated system refuses to switch you to a live agent. I know you're trying to make sales but don't be giving that a fake phone number or a 800 number that people can't reach alive agents or yourself at the store. Misleading. Extremely pissed off.
        Feb 26th, 2024

      Read Our 32 Reviews

      About
      Xfinity Store by Comcast

      Xfinity Store by Comcast is located at 4433 N 1st Ave STE 103 in Tucson, Arizona 85719. Xfinity Store by Comcast can be contacted via phone at 800-934-6489 for pricing, hours and directions.

      Contact Info

      •   800-934-6489

      Questions & Answers

      Q What is the phone number for Xfinity Store by Comcast?

      A The phone number for Xfinity Store by Comcast is: 800-934-6489.

      Q Where is Xfinity Store by Comcast located?

      A Xfinity Store by Comcast is located at 4433 N 1st Ave STE 103, Tucson, AZ 85719

      Q What is the internet address for Xfinity Store by Comcast?

      A The website (URL) for Xfinity Store by Comcast is: https://www.xfinity.com/local/az/tucson/4433-n-1st-ave.html?CMP=ORG:OTH:BAU:ALL:COM:GEN:INT5446cc3b393b1

      Q What days are Xfinity Store by Comcast open?

      A Xfinity Store by Comcast is open:
      Tuesday: 10:00 AM - 7:00 PM
      Wednesday: 10:00 AM - 7:00 PM
      Thursday: 10:00 AM - 7:00 PM
      Friday: 10:00 AM - 7:00 PM
      Saturday: 10:00 AM - 7:00 PM
      Sunday: 11:00 AM - 5:00 PM
      Monday: 10:00 AM - 7:00 PM

      Q How is Xfinity Store by Comcast rated?

      A Xfinity Store by Comcast has a 2.3 Star Rating from 32 reviewers.

      Hours

      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM
      Thursday:
      10:00 AM - 7:00 PM
      Friday:
      10:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 7:00 PM
      Sunday:
      11:00 AM - 5:00 PM
      Monday:
      10:00 AM - 7:00 PM

      Ratings and Reviews
      Xfinity Store by Comcast

      Overall Rating

      Overall Rating
      ( 32 Reviews )
      10
      0
      0
      1
      21
      Write a Review

      Robert Lynn on Google

      image Worst customer service experience! Was told by rep in store if I changed phone service to them they would lower internet to $35. Has not happened and per reps in India it won't happen! Felt lied to and swindled. Will seek other carrier for service. Don't trust them!

      Business Response on Google Apr 8th, 2024
      We appreciate you leaving a rating. For us to find out more about your experience and help in any way we can, use this link http://spr.ly/6001wko45 to start a conversation with us. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.

      Dan A on Google

      image It took me three trips into the store to get my problem resolved. The in person store is way better than trying to get help online or on the phone. Horrible company.

      Business Response on Google Mar 23rd, 2024
      We appreciate you leaving a rating. For us to find out more about your experience and help in any way we can, use this link https://comcast-livechat.sprinklr.com to start a conversation with us. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.

      Nancy Goodwin on Google

      image Constantly getting error messages service is awful takes FOREVER to get a live person

      Business Response on Google Feb 15th, 2024
      Thank you for taking the time to leave a rating. Our team is available 7 days a week to provide help, and you can connect with us by using this link: http://spr.ly/6008XSD4n. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review

      dallas chapman on Google

      image Signed up for Xfinity mobile during a promotion; $30 a line; second free for a year if have internet. 2 months later and 2 visits to the store and keep getting charged $60. Store employee has tried to help but still no resolution. Good luck calling and trying to reach a person. Very disappointed! Update: Send an email to the head of Customer Service about my issue and it was resolved in one day!

      Business Response on Google Nov 29th, 2023
      Thank you for leaving a rating. We would like to learn more about your experience and provide support. Please use this link http://spr.ly/6009R1tDz to start a conversation with us. Copy and paste the link into your browser or click the link in the email notification you received regarding this review.

      Dominic Martinez on Google

      image Walked into the store and met with Justin Chavez. I asked him if it's easy to install. He said yes. And if you have any questions, here's my card. Give me a call. I'll be happy to walk you through it. That was a lie because they don't have a direct number and the automated system refuses to switch you to a live agent. I know you're trying to make sales but don't be giving that a fake phone number or a 800 number that people can't reach alive agents or yourself at the store. Misleading. Extremely pissed off.

      Business Response on Google Feb 10th, 2024
      Thanks for contacting us. To get connected, please click on the secure link that follows to connect with a specialist. You may need to disable any pop-up blockers to start your session. http://spr.ly/6005XHprP
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      Overall Rating

      Overall Rating
      ( 32 Reviews )
      10
      0
      0
      1
      21

      Write a Review

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