Armando Rubio: Allstate Insurance

I have had insurance with Allstate for over 15 years. At the beginning of 2023 my Insurance agent decided to raise my rates from 114.00 to 146.00 for no reason at all . NO Tickets N0 Accidents ! Now they sent me the so called next policy it went from 146.00 to 181.00 . The Customer Service is lacking in professionalism . At the beginning of 2023 there was an article about the CEO of Allstate. He said we are going to aggressively go after our customers by raising their rates higher and higher . I paid less for full coverage in 2016 when the truck was brand new and I had 2 tickets and 1 accident . For a lot of years I worked 2 jobs from 6am in the morning until 10pm or 11pm just so I could afford to live what they call the great American dream . Grocery stores and insurance people are making me feel like I might as well be on welfare . So insurance companies can gouge and double their rates for absolutely no reason. 77.00 rate hike for no reason. In order feed my grandson groceries used to be 125.00 a week now they are 270.00 a week . My pay isn't going up. I guess I have to start working a second job to be able to survive while my insurance agent raises my rates 77.00 more a month than it was Dec 2021. For many many years I was very happy with Armando Rubio and Allstate I would have given them a 5 star rating . Now if I could I would give them a minus 10 . The customer service is no longer there . The professional attitude and care that your office.used to have is no longer there . This hardworking Grandmother is just someone for you to get rich off off. I could see a rate increase if I tickets or an at fault accident.
Jun 27th, 2023

So far I am happy with my experience with Allstate. You guys help me when I need it and answer my questions. I also like the discounts I get!
May 29th, 2023

Feb 3rd, 2023

Feb 1st, 2023

Jan 28th, 2023