Gallery Kitchen and Bath

Jun 17th, 2022

Online says open but its closed . Wasted our time driving here
May 11th, 2022

We remodelled a 1983 kitchen and 2 bathrooms. The team did an excellent job from start to finish. Nicholas assisted in the design which was extremely special efficient-just what we were looking for. His installers were prompt, knowledgeable and most importantly NEAT. They cleaned up at the end of each day. We were very happy with how our kitchen and baths turned out. We highly recommend them. Service: Remodeling
Sep 14th, 2020

On 31 May 2022 I signed a contract with Gallery Kitchen & Bath, hiring them to remodel my kitchen. On that date I gave them a fat check to cover the cost of materials plus part of the labor costs. The job was finally completed on 23 August 2023. That is 1 year, 2 months, 3 weeks, and 2 days (450 days) to complete the job! I was told up front that it would take 12 to 16 weeks to build and ship the new cabinets. Other materials, I was told, are readily available locally. The 12 to 16 week window passed with not a word from Gallery Kitchen & Bath. Several more weeks passed with no communication. Eventually I received a message from Cody in the office giving me excuses but no further information. She said that as soon as she has more information, she will let me know. That statement turned out to be a lie! Several more weeks passed during which my new cabinets were shipped to Gallery Kitchen & Bath and stored in their storage room. Cody did not contact me to tell me of the arrival of the cabinets as she had promised. I continued to impatiently wait for information which never came. Phone messages went unanswered, e-mails went unanswered. I drove to their storefront during normal business hours to find the door locked and nobody inside. I thought they might have run off with my check. I filed a claim with the Registrar of Contractors. Filing a formal claim finally got the attention of Nicholas, the owner of Gallery Kitchen & Bath. We had a meeting with an agent from ROC, Nicholas, and me. At that meeting Nicholas gave lots of excuses and apologies and promised me that he would start work on my project as soon as he finishes up other projects. In the presence of our ROC agent, Nicholas looked me in the eye and told me that he plans to start working on my project around the first week of March, 2023. Once he starts working on my project, that will be the only project he is working on until completion. There will be no interruptions in the workflow for my project. That statement also turned out to be a lie! Five months, 1 week, 6 days (166 days) later the job was complete. Obviously, there were a few interruptions. One day after completion I received a message from Cody. She was in a hurry to get the final payment that I owed. Gallery Kitchen & Bath was in no hurry to work on my project, but they were certainly quick to demand my final payment. In fairness I must say that the work that was performed in my home was very good. The workers were conscientious, knowledgeable, helpful, and detail oriented. I have no complaints at this time with the quality of work. Because of the lies, horrible scheduling, and absence of communication, I would never recommend Gallery Kitchen & Bath for any job.
Sep 20th, 2023

Gallery Kitchen and Bath updated our kitchen which is open to the great room. The work was done pre-pandemic and everything went perfectly. The backsplash was challenging as I used large 12x24 ceramic floor tiles with inlays of glass/metal/ceramic small rectangular tiles behind the stove and interspersed elsewhere. Their tile person was fanatic about making these inlays set at the same depth as the floor tile, and even cut and rearranged the sheets of small tiles behind the stove for a more random look. The cabinetry is perfect. The glass special cut bar that sits over the quartz countertop came out perfect too. We could not be happier with the results.They also fixed our remodeled shower floor (it leaked) when they hadn't even installed it. There was a change of ownership right in the middle of this project and the people who did our bath remodel dropped the ball. Gallery Kitchen and Bath (thank you!!) took the shower floor down to the base; repaired that so the water would drain properly, put in the correct drain, and now the shower is functioning as it should with no leaking.Yes, I knew what I wanted for each project and did not depend on them too much for design, but for construction and pulling everything together. We would use this company again any time. Highly recommend.
Mar 14th, 2021