Relax The Back

Very knowledgeable and helpful. Looking forward to getting my new Relax The Back chair
Dec 10th, 2023

Bought a full price top of the line xchair on Saturday. Monday it was on sale $300 off. We will see if they credit me the $300. Im disappointed the sales guy didnt have more integrity and tell me about the sale. Follow up. They honored the sale price and refunded me $300. Very happy.
Aug 22nd, 2023

Buyer beware- all sales are final. These are very expensive products for the vendor to not stand behind. I purchased a full price new seat pad for nearly $400. A 400 dollar seat pad. It didnt work out. Thought it would help in my car. But it didnt. Tried to return on same date of purchase. They would not accept return of clean unused item with original tags same day as purchase. It is impossible to know whether or not these will help w back pain immediately so a reasonable return policy would benefit the customer. Im fact, receipt states they have a 30 day return policy. Before you spend 2000 dollars in a chair would want to know it is returnable prior to giving your credit card. I was told by the manager that the sale was final and he would not budge. Ive never run into this type of sales policy before anywhere. Im not sure how they even get away with this or how much longer they will be in business so I guessing the warranty means nothing too.
Jun 17th, 2023

Don't buy anything from this store. Instead buy directly from the manufacturer. Don't trust Carlos or Rudy.
Jan 27th, 2023

Nov 8th, 2022