PacSun

the worst customer service, every time i go in there the workers never help the customers, dont greet them and always roll their or give attitude when a customer needs help.
Jan 1st, 2024

Recently visited for the first time with my very picky 13 year old. Was helped by David and I would love to give a shout out for his exceptional customer service. He was so polite and went above and beyond in helping her find the perfect fit and style! @Tucson Mall, Tucson AZ
Aug 26th, 2023

Aug 22nd, 2023

Jun 4th, 2023

BEWARE!!! I recently TRIED to do an even exchange for a bigger size on some jeans I purchased online. As I was doing the exchange (the very nice and helpful employee) informed me I could not do an even exchange because these were on sale online and not in store. Okkaaaaay. So she helped me return them issued me a store credit in the amount of 51.00. She then offered to help place an online order in store to repurchase the jeans on sale in a bigger size. My new total was 66.78 a difference of 15.78 (which I paid with my debit card). Monday I check my.bank account and see they charged me the full amount of 66.78. I called the store the manager he directed me to the customer service. So PACSUN has placed a hold on my bank account for 66.78 till my order ships although they already have a store credit in the amount of 51.00. Then they will apply store credit and release 51.00 dollars from my bank.Very unfair practice for people on limited income such an inconvenience.
Apr 15th, 2022