Ferguson Bath, Kitchen & Lighting Gallery

Rebecca was awesome! I needed a few items organized into pdf's and she went over and above to fit me into her busy schedule. I couldn't possibly ask for better customer service. Thank You!!!
Mar 10th, 2024

Feb 21st, 2024

Great customer service!
Aug 30th, 2023

Carl at Ferguson sales support team is a TOP TIER employee.
Aug 22nd, 2023

I didn't want to write this review, but I think it's important for other buyers to know. We remodeled our kitchen through a designer, and we used Fergusons to order our kitchen appliances. We spent a large amount of money and waited 9 months for our appliances to arrive, but up to that point were pleased with the showroom employees. Unfortunately, when it came time to install, everything fell apart and Fergusons did an extremely poor job finishing the project. Their installation team was incredibly difficult to work with and would leave our house with nothing installed and no valuable direction on why they didn't install the appliances. We had to reach out to them ourselves to figure out the problem, and it was always a finger-pointing game at our contractor or cabinet installer. This happened four times and each time we rescheduled was a 7-day minimum wait for their return. Essentially, they delayed our project by an additional month leaving us without a workable kitchen. In fact, we had to have our contractor finish one of the installs because they "didn't have much experience with that specific appliance." It was painful to say the least and the Fergusons representative, although helpful on the surface, was never able to help or expedite. Bottom-line: Go to the showroom (which is beautiful), decide on what you want, then go somewhere else to purchase so you can avoid their installers. At the end of day, nothing matters if you can't get the items installed correctly into your house.
Jul 30th, 2023