Aaron's Affordable Auto Repair

On Monday morning, I called Aaron affordable auto to inquire about bringing my car there. A 2016 Ford escape. I mentioned in the initial call and every call after that. In my opinion its having transmission issues. They agreed to let me bring the car in and said they couldnt get to it for about 24 hours. I looked at all the reviews, and I felt confident that we would be in good shape. After the car had been there for about 24 hours, I got a phone call advising me that the transmission was out. And it was throwing a lot of codes for transmission. They then went to tell me that they do not work on transmissions that they just replace them. And offered me a used transmission with 96,000 miles on it. For $6600 and some change. My car has 101,000 miles on it. So thats really close to where Im currently at. They were all really nice on the phone. But I dont understand why they allowed me to bring my car to them when they dont work on transmissions when I blatantly said on every single phone call leading up to me taking it there that I believe its the transmission. I reached out to Tucson transmission, which is who aarons affordable auto uses for transmission issues. And they told me that nobody in town is qualified to work on that transmission including themselves. And continued to tell me alot of the time this particular transmission needs new pieces within it. And can be serviced. Which aarons denied. So i paid aarons 100$ just to read the codes and write an estimate to replace a transmission that may not even need it. I just wish they wouldve been upfront and honest about them not working on transmission and save me the hundred dollars and some time. I would never go back here.
Mar 8th, 2024

Just got my car back from the shop and so far Im very pleased with the service I got, my car needed more work than I thought it did so it wasnt a cheap fix but the owner Aaron explained the issue with the car and what needed to be done as well as working with me on the price and payment for the work done. Cant speak on other reviews but as for my experience I would definitely recommend this shop to others.
Mar 7th, 2024

Nice place here.. fast, efficient and affordable.
Mar 6th, 2024

Went in for an engine replacement. The engine I received had no power, lifters or something knocking when the engine is first started. I reported it to Aaron and he said he would replace the engine. I marked the block with paint before returning it to him. When I picked up my truck 4days later it still did the same thing.. reported it again and he said drive it to see if it would stop. It never has. When I first picked it up the radiator cover had no clips holding it down, the engine cover was missing and the throttle return spring was on the engine.. I noticed a film on my paint job so I reported it to him,he said it couldobeen from a tree. I was obviouse from some kind tover spray. I tried pulling an empty utility trailer and the truck starts to over heat. Run, do not stop at this place. Very shady place. I'm stuck with a truck that Knocks and I over heats after laying him $5000 You notice he won't comment on this. I have proof. He said he replaced the engine under warranty but the engine still had the same pant on the block. It looked like they took sandpaper to the windshield to get the over spray off and all he said was I'll give you $150, you take it anyplace you want. He should've said I'll take care of it. This guy will look at you in the eyes and lie to you. Very dishonest. He won't even try to make it right.
Mar 5th, 2024

Aaron's Affordable Auto initially seemed like a great place. From the start, they were responsive, attentive, and were timely. I got into a minor car accident (or so I thought it was minor), and I needed some body work done on my car. From the jump, they were able to give me a good quote and work with me. I gave them my car and then I received THE CALL. They had broken my car key. Mind you, I had never had any previous problems with my key before now, but the metal part had completed been split from the handle. They told me there were able to fix it but this was A LIE. I went and picked up my car all to find my key in disrepair. They tried to weld it back together but frankly they did a piss poor job. The metal on my key was bent (to the point where I could not push it back into the handle) and the plastic portion was a complete mess. It was completed cut and scuffed up from where they were trying to do the work. I told them I was not happy with their "fix" of my key because it was nowhere near the state in which I had left it with them. One of the staff members even told me that it would "likely break again" and they expected me to be fine with this. Instead of working with me, they have dragged their feet, ignored my phone calls (I have a area code different from Tucson's so I think they were able to recognize it), and made my life difficult. They stated they "weren't going to pay $400 to replace a key that was shakey from when I got it." I am not sure what that statement meant, because like I said previously, I had never had any other problems with my key. They simply did not want to pay for a brand new replacement key. I had even gone in 2 weeks after, because they had not followed up at all like how they said they would, and told them that I do not need a brand new dealership-made key, I would simply like a replacement key that is in the same condition as my original key I left them with. I was met with attitude FROM THE OWNER OF THE SHOP and complete disregard for my property. This has been ongoing for about 3 or more weeks now and still no information about a key. The owner has said he would get back to me after he "did his research" but I doubt he will. I will update if I do ever hear back from them, but I doubt it. UPDATE: Basically 3 months later I was able to get the key replaced. However they bought an aftermarket key that was not comparable to the quality of my original key.All for that key to fall apart, and I had problems with the programming of it too. UPDATE 2: A week or so after receiving the new key and it broke, we came to an agreement with the shop owner to split the cost of a brand new dealership key. After all of this, I am happy that after 3-4 months I have a functioning key, but I am most happy to just be done with them. PS. I hope yall see the sass laced in the owners reply beneath. Firstly, my car is a 2008, in tip top shape (Volvos are good for that I guess). I didnt mention my car year and make, but I guess they wanted to out me in that way for having an old car. Also, they still made me split the cost 40-60 with them for the new dealership key. So they really didnt fully pay for it, but hey! Like I said, glad to be done with them. -22/10 would recommend
Mar 4th, 2024