Mountain View Retirement Village

Susan Ski _{on Google}

Mar 6th, 2023

We have my mother-in-law at MVRV and it is Wonderful! The staff are Always pleasant and she loves all the food menu items, the activities and all transportation options available. We travel and we are SO Very Thankful to MVRV knowing that she is well taken care of. If your looking for a place for yourself or a loved one see Clyde Nakasone and he will give you a Wonderful tour and treat you so very well.

Preciouss Belindaa _{on Google}

Feb 6th, 2023

They treat their patients horrible & nasty. The kitchen is disgusting. Dont let your loved ones stay here

Tess Mew _{on Google}

Oct 22nd, 2022

Great communication from staff! Good food and lots of activities!

M. Tori Ashworth _{on Google}

Jun 11th, 2023

June Update
Now they are charging residents to install safety bars in their units. AND get this charging residents extra for meals even though all residents are on meal plans. Absolutely wrong
October Update
This review is definitely regarding Mountain View Retirement Village.
I read the latest response.
I visit frequently and see and hear all the latest info for myself and from residents .
You're food has improved but it is most definitely not made from scratch - are you sure you want that statement on the record?
Yes you did have a winery tour that the residents paid extra to attend.
There is live music periodically.
There are still staff issues most recently your maintainence area, office, and continued food service staff.
The activities options have not returned to pre pandemic levels.
But you did spend 1000s on promotional videos.
I'm not attempting to just be negative I'm being a voice for your residents.
I would suggest paying less attention to marketing and more on your residents and living up to the marketing promises.
And you should know you have many military veteran residents and the fact that you had no recognition of Memorial day was in poor taste. I'm assuming You're planning something for Veterans day .
Update August 2022
I saw response from management. I am not the one you need to talk to regarding the sub standard service.
Listen to the residents, review the service levels you promise, get the food quality and variety back to where ts should be...
June 2022 Unfortunately I've adjusted my rating from 5 to 1. It's time for lawyers. The residents are being ripped off. Understaffed , underskilled ridiculous turnover My Mother has been here for over 3 years. The services, staff turnover, inconsistent food issues have gone on for well over a year. The residents pay for a level of service, activity, and food that they are simply not getting.