Chase Bank

The idiocy of the people at this bank knows no boundaries, all the way up to a supposed manager (who apparently works for a private contractor separate from Chase); they have collectively done worse than nothing to help my dad who is an executor of his deceased sisters estate, and is just trying to cash a $1300 check (which we have been told through corporate and the Chase phone number that he has done everything correct and it should be able to be taken care of in a local branch). After several visits, my dad has become beyond exasperated, and also very angry, frustrated, puzzled, bewildered - every negative descriptor that you could think of - and the people that work here apparently have next to no idea what they are doing, all the way up to a supposed Orlando Gomez, who is apparently the manager. Never before have I heard of such consistent and willful ineptitude and disrespect displayed toward a client/customer at the hands of virtually all staff at a major bank. And to display their lack of care or concern, there likely wont be any response to this review.
Mar 7th, 2024

We have been doing business with Chase for 16 years. This is the only branch that had rejected my deposits 2 times. Train your people better.
Jan 21st, 2024

Because i have to....Im an actual customer of this bank....But Chase has a Very bad service, they never have staff, the ATMs never work, they do not have good customer service and they are not friendly, a long wait to be served, and very inefficient...CHASE sucks...Very bad service and the worst bank that exists and they still charge you for everything.
Dec 30th, 2023

Walked in requesting to see if theres an available appointment, the girl didnt even bothering checking her computer to see if there was any appointments they had 3 bankers just standing in the back gossiping and laughing rather than coming out to assist the customers
Sep 18th, 2023

Very dismissive and Not customer friendly
Jul 18th, 2023