ASU Parking & Transit Services

Feb 10th, 2024

anyone who gives this place above two stars max is a paid reviewer
Feb 2nd, 2024

Jan 30th, 2024

Not reasonable at all. I was ticketed for parking in a motorcycle space even while I had a valid parking pass. The office made a mistake previously and lost a form that was supposed to update my plate from a temp. I went into the office to correct this issue. April was not helpful and didnt resolve my issue. She actually got upset at me for pointing out the mistake the office made and sent me away without updating my plate. I am highly dissatisfied with my service today. I urge anyone reading to avoid ASU any more of your money and park off campus.
Jan 23rd, 2024

Absolutely terrible, wish there was a 0 star option. I paid over $700 for a parking pass that will not let me in or out of my parking garage . I was extremely polite when I explained the situation to them, and their response to me was to either pay an additional $25 for a new pass or to keep trying and see if it works. Why it is my responsibility to pay $25 for a piece of technology that is malfunctioning on their end when I have already paid $700 for a broken product is beyond me. I spoke to a woman named Kayla several times who was possibly the rudest, most unprofessional lady I have ever spoken to. I am 20 years old and handled this situation with far more grace and professionalism than any of their employees. The whole situation is absolute straight fraud, and it is so so so disappointing to see a university treat its students, who give them thousands of dollars, like this. I will say shout out to a nice lady named Adrienne I believe she was the only helpful and respectful person I spoke to. ASU do better.
Feb 4th, 2024