Independence Tax Service

They were nice but when I found out there was a problem with my taxes I tried contacting them. Couldn't get a hold of anyone even with their offices saying they were open nobody was ever there. Couldn't leave a message because the mailbox was full. Called Corporate and all they could do is leave them a message. Asked for my refund because it had been almost 2 months since I had tried to contact them but it was up to the facility itself on if I should receive my refund. Basically after talking with the reps in corporate they had no obligation to return my call or follow corporate's emails to contact me. They only said that all they could do was leave another email for me.
Jan 9th, 2018

This place was a little budget looking. They didn't seem to care much about people's privacy. They would shout out people's business while in the waiting room.
Jun 1st, 2017

The times on google are not right....They are open 9 am to 9 pm every single day. I went in to get my taxes done and they made sure I got all my money back this year. Excellent customer service!!!!
May 18th, 2016

DO NOT USE THIS LOCATION!!!! These location are franchised out and this owner doesn't care to respond after five plus weeks of trying to contact them. Emails, Voicemail, and even calling corporate. I have done plenty to reach out to them! They've had my check since the beginning of May and still no contact to come pick up the check. This location is a scam. You charge an outrageous price to file two forms & when you complain about it they just knock some money off. That's how I knew its a scam! I regret filing my taxes here! I will NOT be back and I hope you that read this don't go back either.
May 3rd, 2016

Great place well maintained and great employee especially nekita walker and her manager Chris excellent service
Apr 6th, 2016