South Philly Steaks & Fries

Feb 8th, 2021

The Arizona Mills location has horrible service. one employee in particular. he has no patience, hes rude, cant comprehend or understand what the order is. for instance.. i asked for a small cheesesteak with just steak and provolone cheese. he told me i had to choose options 5-9 on the board. why, when i just want it plain with cheese?. he said, irritatedly, he cant guess what i want on the cheesesteak so i need to pick 5-9 on the board. If an employee cant comprehend a small cheesesteak with just steak and provolone, then they need to get off the register. ill update my review when i find out his name.
Apr 29th, 2020

Big guy working there im not sure if he's the owner or manager but he's super rude and unprofessional makes rude jokes like if he's funny lets see how long your position last you my friend
Apr 26th, 2020

The food tasted fine, but I waited nearly half an hour for my food. Turns out it was done and ready for me for a while before anyone bothered to tell me. I stood in front in the grill as it was made, then set aside. The cook struggled to clean the grill - which did need it. One of the spatulas fell into the grease trap, yuk, but rather than out it through the dishwasher, the cook personally... sprayed it off and returned it to use. I didn't see him change his gloves. He may have, but he definitely didn't wash his hands. For reasons I don't understand, he pushed on the meat as it cooked with his (gloved) hand. Shortly thereafter, he stuck that contaminated hand into the prepped veggies to grab for cooking. I hope none of that is consumed raw. I ordered the loaded steak sandwich, which again, tasted fine, but there was neither gravy not fries in the sandwich. They were all smiles as they fixed the fry problem, but they were out of gravy. It would have been nice to be told that before I paid for it. There seems to have been insufficient training, supervision, and professional behavior. Train the kids you hire. Supervise the kids you've hired. I expect better.
Apr 18th, 2020

Bland, overpriced. Terrible food quality.
Apr 5th, 2020