Total Wine & More

( 2672 Reviews )

8544 South Emerald Drive
Tempe, AZ 85284
(480) 753-4225
Website

Listing Incorrect?

Hours

Tuesday:

9:00 AM - 10:00 PM

Wednesday:

9:00 AM - 10:00 PM

Thursday:

9:00 AM - 10:00 PM

Friday:

9:00 AM - 10:00 PM

Saturday:

9:00 AM - 10:00 PM

Sunday:

9:00 AM - 9:00 PM

Monday:

9:00 AM - 10:00 PM

CALL DIRECTIONS WEBSITE REVIEWS

Chamber Rating

Verified Member

4.6 - (2672 reviews)

2003

512

Read Our 2672 Reviews

Chamber Rating

Verified Member

4.6 - (2672 reviews)

2003

512

› ‹

MichellieB U

Apr 2nd, 2024
Elizabeth Liz Brown

Mar 30th, 2024
Colin Smith
Great store to find specific items, however, the customer service from certain cashiers is subpar. They are bossy and very rude giving orders on where to place the cart after use and what to unload from the cart and what to leave in the cart. I have never visited any place of business and been told what to do. My review will be changed once the certain cashiers have been trained on customer service or been let go. ***EDIT*** After your copy and paste response that looks the exact same as the rest of your responses to other negative comments, it shows that there is no personal customer interaction at all from your side. Shame on you. I can get a better response from ChatGPT.
Mar 29th, 2024
Tony Margis
From the staff members name but she was from Wisconsin originally. Everyone here went out of their way to assist us with our mead, whiskey and beer purchases.
Mar 29th, 2024
Lynn
This is the worst liquor store. One of the mangers verbally harrassed me I don't know her name. But shame on her
Mar 26th, 2024

Read Our 2672 Reviews

About
^{Total Wine & More}

Total Wine & More in Tempe, AZ is a wine, beer & spirits store with incredible selections at great prices, including cigars. Join us for educational classes and events, free weekly tastings, and to talk with our wine, beer, and spirit experts. Now offering Same-Day Delivery and Curbside Pickup via our website and mobile app.

Contact Info

(480) 753-4225
Website
Facebook

Payment Methods

DEBIT
CHECK
NFC

Questions & Answers

Q What is the phone number for Total Wine & More?

A The phone number for Total Wine & More is: (480) 753-4225.

Q Where is Total Wine & More located?

A Total Wine & More is located at 8544 South Emerald Drive, Tempe, AZ 85284

Q What is the internet address for Total Wine & More?

A The website (URL) for Total Wine & More is: https://www.totalwine.com/store-info/arizona-tempe-emerald-center/1004?cid=referral:website_link::momentfeed:1004_tempe_emerald_center_store_details_page:

Q How big is Total Wine & More?

A Total Wine & More employs approximately 20+ people.

Q What days are Total Wine & More open?

A Total Wine & More is open:
Tuesday: 9:00 AM - 10:00 PM
Wednesday: 9:00 AM - 10:00 PM
Thursday: 9:00 AM - 10:00 PM
Friday: 9:00 AM - 10:00 PM
Saturday: 9:00 AM - 10:00 PM
Sunday: 9:00 AM - 9:00 PM
Monday: 9:00 AM - 10:00 PM

Q How is Total Wine & More rated?

A Total Wine & More has a 4.6 Star Rating from 2672 reviewers.

Hours

Tuesday:

9:00 AM - 10:00 PM

Wednesday:

9:00 AM - 10:00 PM

Thursday:

9:00 AM - 10:00 PM

Friday:

9:00 AM - 10:00 PM

Saturday:

9:00 AM - 10:00 PM

Sunday:

9:00 AM - 9:00 PM

Monday:

9:00 AM - 10:00 PM

Related Categories

Ratings and Reviews
^{Total Wine & More}

Overall Rating

( 2672 Reviews )

2003

512

Write a Review

MichellieB U _{on Google}

Apr 2nd, 2024

Business Response_{on Google} ^{Apr 2nd, 2024}

MichellieB - thanks so much for the 4-star rating! We hope to see you back again soon. :)

Elizabeth Liz Brown _{on Google}

Mar 30th, 2024

Business Response_{on Google} ^{Mar 26th, 2024}

Elizabeth - thanks so much for the 5-star rating! Please let us know if there is anything we can do to make the experience shopping with us even better in the future!

Colin Smith _{on Google}

Mar 29th, 2024

Great store to find specific items, however, the customer service from certain cashiers is subpar. They are bossy and very rude giving orders on where to place the cart after use and what to unload from the cart and what to leave in the cart. I have never visited any place of business and been told what to do. My review will be changed once the certain cashiers have been trained on customer service or been let go.
***EDIT***
After your copy and paste response that looks the exact same as the rest of your responses to other negative comments, it shows that there is no personal customer interaction at all from your side. Shame on you. I can get a better response from ChatGPT.

Business Response_{on Google} ^{Dec 28th, 2023}

Colin - thank you for taking the time and effort to review and contact us regarding your most recent experience at our store. We aim to have exceptional customer service and it sounds like we missed the mark on this one. We apologize for this poor experience at the store and thank you for your feedback. If you would like to share more details regarding your experience, please feel free to give our Customer Care Center a call at 855-328-9463 and all our agents would be more than happy to address your concerns.Thank you again for your time and patience and we hope that this experience will not deter you from giving us another chance to do better during a future visit.

Tony Margis _{on Google}

Mar 29th, 2024

From the staff members name but she was from Wisconsin originally. Everyone here went out of their way to assist us with our mead, whiskey and beer purchases.

Business Response_{on Google} ^{Mar 30th, 2024}

Tony - thanks so much for letting us know our staff was able to help with what you need! We want to make sure you find exactly what you are looking for. Hope to see you back soon!

Lynn _{on Google}

Mar 26th, 2024

This is the worst liquor store. One of the mangers verbally harrassed me I don't know her name. But shame on her

Business Response_{on Google} ^{Mar 28th, 2024}

Lynn - we are so sorry to hear about your experience with our service. We train our team members to give a welcoming experience to all of our guests and want to make sure this doesn’t happen again. Please reach out to our Customer Care Center at 855-328-9463 so we can follow up on this for you.

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Overall Rating

( 2672 Reviews )

2003

512

Total Wine & More

Hours

Chamber Rating

Chamber Rating

About Total Wine & More

Contact Info

Payment Methods

Questions & Answers

Q What is the phone number for Total Wine & More?

Q Where is Total Wine & More located?

Q What is the internet address for Total Wine & More?

Q How big is Total Wine & More?

Q What days are Total Wine & More open?

Q How is Total Wine & More rated?

Hours

Related Categories

Ratings and Reviews Total Wine & More

Overall Rating

Overall Rating

Overall Rating

Overall Rating

MichellieB U on Google

Elizabeth Liz Brown on Google

Colin Smith on Google

Tony Margis on Google

Lynn on Google

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Write a Review

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About
^{Total Wine & More}

Ratings and Reviews
^{Total Wine & More}

MichellieB U _{on Google}

Elizabeth Liz Brown _{on Google}

Colin Smith _{on Google}

Tony Margis _{on Google}

Lynn _{on Google}