OnPointe At Home

Worked there for almost 4 years as an RN with little to no support.
May 14th, 2021

Gets the job done nice and fast. Easy.
Mar 27th, 2020

Completely incompetent. Had one nurse come over to see my husband, and then nothing for a week; no calls that we can tell, no voice mails, no text messages. And then when we called to complain that my husband's catheter was hurting, they claimed that since we hadn't responded to four messages from them (what messages?!!!) my husband would just have to go to the ER and run up another huge medical bill. To me, this speaks of an utter lack of communication and even raises suspicions of Medicare fraud. My advice to those needing home health care, look elsewhere.
Nov 7th, 2019

My mother is currently a patient , and we constantly run into issues with nurses not coming the days they are suppose to. Instead they call in say one thing then later say another. My mother has a bacteria where it requires her dressing to be changed 2 times a week and we’ve already had one nurse complain to us about how they don’t need to be coming out every time we call. Then what’s the point of the 24hr number for “on call” nurses when they NEVER come out. I have to be the one that helps my mother doing their jobs when she needs them the most. God forbid she gets an infection because they “don’t” have any on call nurses that can come to our help. So disappointing , very bad experience. Very poor excuse nurses, although I’m not going to say all. If she does end up with an infection in result to poor care, you know who I will be involving. Very upset 😡
Jul 4th, 2020

A great place to work and a great family to work with. After searching around between multiple different home health agencies, I found my home. Unlike your typical agency, at OnPointe at Home there are no barriers, from the administrator to the the office staff to the marketers and the clinicians, everyone treats you like a friend, an equal and a part of the team. Couldn't ask for a better place to work.
Aug 19th, 2019