Salt River Project

These idiots sent my bill to collections 3 months after I moved out of the state. No notification, no calls, NOTHING. Hit my credit report as soon as I needed financing for a home. Never missed a payment on anything in my life. $200 almost cost me a home!!! They seem to not care about credit reporting laws... how hard would it have been to call? Email? Jesus. Worst utility company Ive ever dealt with. No way this is legal.
Feb 24th, 2024

Feb 14th, 2024

Marie from SRP is an angel!!! Thank you so much for helping us get power. I wish all customer service is like yours you are a true employee and I hope SRP makes you happy because you are a rock star. I wish knew your last name so I can make sure your managers know how awesome you are. I have 2 babies and an elderly father and with the rains the Temps went pretty low. Marie went above and beyond and even assisted me with turning on my braker switches on my panel box. Pay this lady some money!!! Lol. God bless you Marie and your family. Merry Christmas!
Dec 15th, 2023

Was with SRP for 5 years and really liked their service. It was easy to log into my account and make payments or changes to my billing plan. Whenever there was a power outage (which was not very often) I immediately received text updates and it was always resolved quickly, typically within an hour or two. Their shade tree program introduced me to the desert willow "bubba" variety, which I planted and it's now my favorite tree. SRP is MUCH better than APS. I moved across the state and unfortunately SRP does not serve this area. I will miss them!
Oct 31st, 2023

When u own money they take it from your balance without asking and your deposits. Replying to your comment i deposited 40 dollars they only gave me 14 on the box. I owe for past due and its suppost to be less than 30 percent thats over 50 so try again srp.
Oct 17th, 2023