NextGen Business Solutions, Inc

Our business went independent in late 2018, and it was a mad rush to both set up all the logistics of a new business and simultaneously keep the existing business running smoothly. I can tell you that Next Gen did not make this easier for us. We are a small shop with 1 copier between three offices. Every time it needed to be serviced for low toner or network issues or anything else, I had to put in 12 calls to NextGen before I got a single answer. II tried calling them at 930, 1030, 1130, and 130. It didn't matter. Only once in a dozen calls did I speak to a human being and not a machine, and only once did I ever have a service tech arrive to perform maintenance. Of course, despite never responding to our calls at all, they still managed to bill us without fail every single month. Do yourself a favor and find a more reliable copier rental service, this one clearly does not have its act together.
Dec 11th, 2019

I started a new business and needed a copier/printer but being a new start up I could not get a company to lease a copier to me. I found Matt and Nextgen, they were able to rent a copier to me for a great price. excellent customer service. Great to work with!
Mar 31st, 2019

A great customer service and printer. It helps our business save and print quality stuff.
Mar 17th, 2017

Great team to work with! It has solved our constant issues with faxes and printers that need contact drum and ink replacement. The staff is attentive to our needs and come in within 24 hours of a service call.
Feb 7th, 2017

NextGen has been awesome! We just started business in 2015 and were hesitant to sign a lease for a copy machine so soon without knowing where the business was going. They were wonderful and let us rent with no down payment or term commitment. They didn't even charge us for the delivery or hooking up the few computers we have. Great company, so happy to work with them.
Aug 14th, 2016